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I'm trying to connect zkteco k-14 biometrics to my erpnext cloud instance. I setup port forwarding in my device router and get the public IP then put it in the config file but i'm getting the error:
Hello,
I'm trying to connect zkteco k-14 biometrics to my erpnext cloud instance. I setup port forwarding in my device router and get the public IP then put it in the config file but i'm getting the error:
zk.exception.ZKNetworkError: can't reach device (ping MY.PUBLIC.IP)
Anyone have an idea how to do this setup?
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