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installer-issues.html
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<!DOCTYPE html>
<html>
<link rel="stylesheet" href="installer-issues.css"
<link rel="preconnect" href="https://fonts.googleapis.com">
<link rel="preconnect" href="https://fonts.gstatic.com" crossorigin>
<link href="https://fonts.googleapis.com/css2?family=Open+Sans&display=swap" rel="stylesheet">
<head>
<title>BD - Common Installer Issues</title>
</head>
<body>
<center>
<h1>Common Installer Issues</h1>
</center>
<div class="grid-container">
<div>
<details>
<summary>Installer doesn't open</summary>
<br />
<div class="sub-grid-container">
<div>
<center>
<b>Installer doesn't open at all</b>
<p class="desc">a. Do a manual installation > <a
href="https://docs.betterdiscord.app/users/getting-started/installation#manual-installation"
target="_blank" rel="noopener noreferrer">guide</a>
<br /> b. Try the 7-Zip method:
<ol class="list">
<li>Install <a href="https://7-zip.org/">7-Zip</a> or similar software.</li>
<li>Right click the BetterDiscord-windows.exe, from the 7-Zip options, click "extract to
'BetterDiscord-Windows\'"</li>
<li>Open the new BetterDiscord-Windows folder and run the BetterDiscord.exe</li>
</ol>
<br /><img src="assets/7zipmethod.png" width="60%" />
</p>
</center>
</div>
<div>
<center>
<b>"Error opening file for writing"</b><br /><br /><img src="assets/errorOpeningWriting.png"
width="50%" /></summary>
<p class="desc">a. Click "ignore" several times (genuinely, like 20-30 times)
<br />b. Do a manual installation > <a
href="https://docs.betterdiscord.app/users/getting-started/installation#manual-installation"
target="_blank" rel="noopener noreferrer">guide</a>
</p>
</center>
</div>
</div>
</details>
</div>
<div>
<details>
<summary>No Discord versions to select</summary>
<br />
<img src="assets/discordnotfound.png" width="30%" />
<div class="sub-grid-container">
<div style="text-align: center;"><b>Windows users:</b>
<ol class="list">
<li>Unpin the Discord icon from your taskbar (if it's pinned)</li>
<li>Quit or Uninstall Discord</li>
<li>Reinstall Discord from <a href="https://discord.com/" target="_blank"
rel="noopener noreferrer">the Discord site</a></li>
<li>Try the installer again</li>
</ol>
</div>
<div style="text-align: center;"><b>Linux users:</b>
<p class="desc">The BD installer only detects Discord versions installed via<br />the .deb/.tar.gz from
<a href="https://discord.com/" target="_blank" rel="noopener noreferrer">the Discord
site</a><br />For AppStore/Flatpak/Snap versions, use <a
href="https://gist.github.com/ObserverOfTime/d7e60eb9aa7fe837545c8cb77cf31172"
target="_blank" rel="noopener noreferrer">betterdiscordctl</a>
</p>
</div>
</div>
</details>
</div>
<div>
<details>
<summary>Cannot read property 'assets' of undefined</summary>
<p><img src="assets/assetsofundefined.png" width="30%" />
<br />You are using a <i>very</i> outdated installer - please redownload from <a
href="https://betterdiscord.app" target="_blank" rel="noopener noreferrer">the BetterDiscord
site</a>
</p>
<br />
<p class="smalltext">(this was an issue from over 3 years ago, it was fixed within days)</p>
</details>
</div>
<div>
<details>
<summary>[Windows] EPERM: operation not permitted, <b>open</b></summary>
<br />
<img src="assets/winOperationNotPermitted.png" width="30%" />
<br />The installer does not have the correct permissions for installing, can be resolved with a complete reinstall of Discord<br />
<a href="https://support.discord.com/hc/en-us/articles/209099387"
target="_blank" rel="noopener noreferrer">Guide</a>
</details>
</div>
<div>
<details>
<summary>[MacOS] EPERM: operation not permitted, <b>mkdir</b></summary>
<br />
<img src="assets/macOperationNotPermitted.png" width="30%" />
<br />The installer does not have the correct permissions for installing, grant the installer full disk
access<br />
<a href="https://www.howtoisolve.com/full-disk-access-full-permissions-on-mac/#How_To_Grant_Full_Disk_Access_On_Mac"
target="_blank" rel="noopener noreferrer">Guide</a>
</details>
</div>
<div>
<details>
<summary>title</summary>
<p>desc</p>
</details>
</div>
</div>
</body>
</html>