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Zoom 5.15.3.4839 crashes upon opening (Linux, debian trixie x64, wayland) #404

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loreno-heer opened this issue Jul 17, 2023 · 3 comments

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@loreno-heer
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As the title says. Downgrading to 5.14 works fine. I submitted a bug report with zoom, which they immediately rejected and ignored.

Here are some relevant logs I guess:

file:///app/extra/zoom/Qt/qml/QtQuick/Dialogs/DefaultFileDialog.qml:102:33: QML Settings: The following application identifiers have not been set:>
qrc:/qml/PageContacts.qml:147: TypeError: Cannot read property 'item' of null
X Error of failed request: BadWindow (invalid Window parameter)
Major opcode of failed request: 15 (X_QueryTree)
Resource id in failed request: 0x400007
Serial number of failed request: 7
Current serial number in output stream: 7
qrc:/qml/ChatToastControl.qml:13: TypeError: Cannot call method 'getChatToastModel' of null
qrc:/qml/RecentChatList.qml:13: TypeError: Cannot read property 'isChatPersonalFolderEnabled' of null
qrc:/qml/ChatView.qml:315: TypeError: Cannot read property 'isChatPersonalFolderEnabled' of null
qrc:/qml/GroupMembers.qml:712: TypeError: Cannot read property 'op_scheduleChannelMeeting_enable' of null
qrc:/qml/ChatView.qml:575: TypeError: Cannot read property 'op_scheduleChannelMeeting_enable' of null
qrc:/qml/RecentChatComponent.qml:104: TypeError: Cannot call method 'isDraftsMessagesTabEnabled' of null
qrc:/qml/ChatView.qml:1638: TypeError: Cannot read property 'appTipsInInputBoxModel' of null
qrc:/qml/ChatToolsBar.qml:58: TypeError: Cannot read property 'isChatAppsShortcutsEnable' of null
qrc:/qml/ChatToolsBar.qml:54: TypeError: Cannot read property 'isChatAppsShortcutsEnable' of null
qrc:/qml/ChatToolsBar.qml:229: TypeError: Cannot read property 'chatAppsComposeModel' of null
qrc:/qml/ChatToolsBar.qml:240: TypeError: Cannot read property 'appUiContext' of null
sh: line 1: pacmd: command not found
[205 preload-host-spawn-strategy] Warning: waitpid override ignores groups
[205 preload-host-spawn-strategy] Warning: waitpid override ignores groups
[205 preload-host-spawn-strategy] Warning: waitpid override ignores groups
AppIconMgr::systemDesktopName log Desktop Name:
Something went wrong while running zoom, exit code is 1.
ZoomLauncher exit.
ZoomLauncher started.
Zoom path is: /app/extra/zoom
cmd line:
Start subprocess: /app/extra/zoom/zoom sucessfully, process pid: 4
Can't load/home/lo/.config/zoomus.conf
sh: line 1: pacmd: command not found
[14 preload-host-spawn-strategy] Warning: waitpid override ignores groups
[14 preload-host-spawn-strategy] Warning: waitpid override ignores groups
[14 preload-host-spawn-strategy] Warning: waitpid override ignores groups
Class App Lib Possible Culprit Flags
resip::Connection 656 656
resip::Data 36 36
resip::DnsResult 1080 1080
resip::Headers 1 1
resip::MsgHeaderScanner 40 40
resip::SipMessage 5224 5224
resip::TransportSelector 896 896
resip::Tuple 128 128
resip::UdpTransport 1144 1144
resip::GenericIPAddress 28 28

zoom started.
sh: line 1: pacmd: command not found
Class App Lib Possible Culprit Flags
resip::Connection 656 656
resip::Data 36 36
resip::DnsResult 1080 1080
resip::Headers 1 1
resip::MsgHeaderScanner 40 40
resip::SipMessage 5224 5224
resip::TransportSelector 896 896
resip::Tuple 128 128
resip::UdpTransport 1144 1144
resip::GenericIPAddress 28 28

zoom started.
sh: line 1: pacmd: command not found
Class App Lib Possible Culprit Flags
resip::Connection 656 656
resip::Data 36 36
resip::DnsResult 1080 1080
resip::Headers 1 1
resip::MsgHeaderScanner 40 40
resip::SipMessage 5224 5224
resip::TransportSelector 896 896
resip::Tuple 128 128
resip::UdpTransport 1144 1144
resip::GenericIPAddress 28 28

zoom started.
Client: Breakpad is using Single Client Mode! client fd = -1
sh: line 1: pacmd: command not found
Class App Lib Possible Culprit Flags
resip::Connection 656 656
resip::Data 36 36
resip::DnsResult 1080 1080
resip::Headers 1 1
resip::MsgHeaderScanner 40 40
resip::SipMessage 5224 5224
resip::TransportSelector 896 896
resip::Tuple 128 128
resip::UdpTransport 1144 1144
resip::GenericIPAddress 28 28

zoom started.
[CZPClientLogMgr::LogClientEnvironment] [MacAddr: F4:7B:09:9E:AB:F6][client: Linux][OS: Freedesktop.org SDK 22.08 Flatpak runtime x64][Hardware: >
Linux Client Version is 5.15.3 (4839)
QSG_RENDER_LOOP is
XDG_CURRENT_DESKTOP = sway; GDMSESSION = ; XDG_SESSION_TYPE = wayland
Graphics Card Info:: 00:02.0 VGA compatible controller: Intel Corporation TigerLake-LP GT2 [Iris Xe Graphics] (rev 01)
Zoom package arch is 64bit, runing OS arch is x86_64, snap package 0
qt.scenegraph.general: threaded render loop
qt.scenegraph.general: Using sg animation driver
qt.scenegraph.general: Animation Driver: using vsync: 16.67 ms
qt.qpa.wayland: Wayland does not support QWindow::requestActivate()
qt.scenegraph.general: Using sg animation driver
qt.scenegraph.general: Animation Driver: using vsync: 16.67 ms
qt.scenegraph.general: opengl texture atlas dimensions: 2048x1024
qt.scenegraph.general: R/G/B/A Buffers: 8 8 8 8
qt.scenegraph.general: Depth Buffer: 24
qt.scenegraph.general: Stencil Buffer: 8
qt.scenegraph.general: Samples: 0
qt.scenegraph.general: GL_VENDOR: Intel
qt.scenegraph.general: GL_RENDERER: Mesa Intel(R) Xe Graphics (TGL GT2)
qt.scenegraph.general: GL_VERSION: 4.6 (Compatibility Profile) Mesa 23.1.1 (git-fa55e3c026)
qt.scenegraph.general: GL_EXTENSIONS: GL_3DFX_texture_compression_FXT1 GL_AMD_conservative_depth GL_AMD_depth_clamp_separate GL_AMD_draw_buffer>
qt.scenegraph.general: Max Texture Size: 16384
qt.scenegraph.general: Debug context: false
qt.scenegraph.general: animation driver switched to timer mode
Qt Quick Layouts: Detected recursive rearrange. Aborting after two iterations.
Qt Quick Layouts: Detected recursive rearrange. Aborting after two iterations.
Qt Quick Layouts: Detected recursive rearrange. Aborting after two iterations.
Qt Quick Layouts: Detected recursive rearrange. Aborting after two iterations.
Qt Quick Layouts: Detected recursive rearrange. Aborting after two iterations.
Qt Quick Layouts: Detected recursive rearrange. Aborting after two iterations.
qrc:/qml/PageContacts.qml:112:13: QML TabView: Binding loop detected for property "count"
file:///app/extra/zoom/Qt/qml/QtQuick/Dialogs/DefaultFileDialog.qml:102:33: QML Settings: Failed to initialize QSettings instance. Status code is:>
file:///app/extra/zoom/Qt/qml/QtQuick/Dialogs/DefaultFileDialog.qml:102:33: QML Settings: The following application identifiers have not been set:>
qrc:/qml/PageContacts.qml:147: TypeError: Cannot read property 'item' of null
X Error of failed request: BadWindow (invalid Window parameter)
Major opcode of failed request: 15 (X_QueryTree)
Resource id in failed request: 0x400003
Serial number of failed request: 7
Current serial number in output stream: 7
qrc:/qml/ChatToastControl.qml:13: TypeError: Cannot call method 'getChatToastModel' of null
qrc:/qml/RecentChatList.qml:13: TypeError: Cannot read property 'isChatPersonalFolderEnabled' of null
qrc:/qml/ChatView.qml:285: TypeError: Cannot read property 'isChatPersonalFolderEnabled' of null
qrc:/qml/GroupMembers.qml:712: TypeError: Cannot read property 'op_scheduleChannelMeeting_enable' of null
qrc:/qml/ChatView.qml:545: TypeError: Cannot read property 'op_scheduleChannelMeeting_enable' of null
qrc:/qml/RecentChatComponent.qml:104: TypeError: Cannot call method 'isDraftsMessagesTabEnabled' of null
qrc:/qml/ChatView.qml:1612: TypeError: Cannot read property 'appTipsInInputBoxModel' of null
qrc:/qml/ChatToolsBar.qml:59: TypeError: Cannot read property 'isChatAppsShortcutsEnable' of null
qrc:/qml/ChatToolsBar.qml:55: TypeError: Cannot read property 'isChatAppsShortcutsEnable' of null
qrc:/qml/ChatToolsBar.qml:230: TypeError: Cannot read property 'chatAppsComposeModel' of null
qrc:/qml/ChatToolsBar.qml:241: TypeError: Cannot read property 'appUiContext' of null
sh: line 1: pacmd: command not found
[195 preload-host-spawn-strategy] Warning: waitpid override ignores groups
[195 preload-host-spawn-strategy] Warning: waitpid override ignores groups
[195 preload-host-spawn-strategy] Warning: waitpid override ignores groups
AppIconMgr::systemDesktopName log Desktop Name:
Something went wrong while running zoom, exit code is 1.

ZoomLauncher exit.
ZoomLauncher started.
Zoom path is: /app/extra/zoom
cmd line:
Start subprocess: /app/extra/zoom/zoom sucessfully, process pid: 4
Can't load/home/lo/.config/zoomus.conf
sh: line 1: pacmd: command not found
[14 preload-host-spawn-strategy] Warning: waitpid override ignores groups
[14 preload-host-spawn-strategy] Warning: waitpid override ignores groups
[14 preload-host-spawn-strategy] Warning: waitpid override ignores groups
Class App Lib Possible Culprit Flags
resip::Connection 656 656
resip::Data 36 36
resip::DnsResult 1080 1080
resip::Headers 1 1
resip::MsgHeaderScanner 40 40
resip::SipMessage 5224 5224
resip::TransportSelector 896 896
resip::Tuple 128 128
resip::UdpTransport 1144 1144
resip::GenericIPAddress 28 28

zoom started.
sh: line 1: pacmd: command not found
Class App Lib Possible Culprit Flags
resip::Connection 656 656
resip::Data 36 36
resip::DnsResult 1080 1080
resip::Headers 1 1
resip::MsgHeaderScanner 40 40
resip::SipMessage 5224 5224
resip::TransportSelector 896 896
resip::Tuple 128 128
resip::UdpTransport 1144 1144
resip::GenericIPAddress 28 28

zoom started.
sh: line 1: pacmd: command not found
Class App Lib Possible Culprit Flags
resip::Connection 656 656
resip::Data 36 36
resip::DnsResult 1080 1080
resip::Headers 1 1
resip::MsgHeaderScanner 40 40
resip::SipMessage 5224 5224
resip::TransportSelector 896 896
resip::Tuple 128 128
resip::UdpTransport 1144 1144
resip::GenericIPAddress 28 28

zoom started.
Client: Breakpad is using Single Client Mode! client fd = -1
sh: line 1: pacmd: command not found
Class App Lib Possible Culprit Flags
resip::Connection 656 656
resip::Data 36 36
resip::DnsResult 1080 1080
resip::Headers 1 1
resip::MsgHeaderScanner 40 40
resip::SipMessage 5224 5224
resip::TransportSelector 896 896
resip::Tuple 128 128
resip::UdpTransport 1144 1144
resip::GenericIPAddress 28 28

zoom started.
[CZPClientLogMgr::LogClientEnvironment] [MacAddr: F4:7B:09:9E:AB:F6][client: Linux][OS: Freedesktop.org SDK 22.08 Flatpak runtime x64][Hardware: >
Linux Client Version is 5.14.7 (2928)
QSG_RENDER_LOOP is
XDG_CURRENT_DESKTOP = sway; GDMSESSION = ; XDG_SESSION_TYPE = wayland
Graphics Card Info:: 00:02.0 VGA compatible controller: Intel Corporation TigerLake-LP GT2 [Iris Xe Graphics] (rev 01)
Zoom package arch is 64bit, runing OS arch is x86_64, snap package 0
qt.scenegraph.general: threaded render loop
qt.scenegraph.general: Using sg animation driver
qt.scenegraph.general: Animation Driver: using vsync: 16.67 ms
qt.qpa.wayland: Wayland does not support QWindow::requestActivate()
qt.scenegraph.general: Using sg animation driver
qt.scenegraph.general: Animation Driver: using vsync: 16.67 ms
qt.scenegraph.general: opengl texture atlas dimensions: 2048x1024
qt.scenegraph.general: R/G/B/A Buffers: 8 8 8 8
qt.scenegraph.general: Depth Buffer: 24
qt.scenegraph.general: Stencil Buffer: 8
qt.scenegraph.general: Samples: 0
qt.scenegraph.general: GL_VENDOR: Intel
qt.scenegraph.general: GL_RENDERER: Mesa Intel(R) Xe Graphics (TGL GT2)
qt.scenegraph.general: GL_VERSION: 4.6 (Compatibility Profile) Mesa 23.1.1 (git-fa55e3c026)
qt.scenegraph.general: GL_EXTENSIONS: GL_3DFX_texture_compression_FXT1 GL_AMD_conservative_depth GL_AMD_depth_clamp_separate GL_AMD_draw_buffer>
qt.scenegraph.general: Max Texture Size: 16384
qt.scenegraph.general: Debug context: false
qt.scenegraph.general: animation driver switched to timer mode
Qt Quick Layouts: Detected recursive rearrange. Aborting after two iterations.
Qt Quick Layouts: Detected recursive rearrange. Aborting after two iterations.
Qt Quick Layouts: Detected recursive rearrange. Aborting after two iterations.
Qt Quick Layouts: Detected recursive rearrange. Aborting after two iterations.
Qt Quick Layouts: Detected recursive rearrange. Aborting after two iterations.
Qt Quick Layouts: Detected recursive rearrange. Aborting after two iterations.
file:///app/extra/zoom/Qt/qml/QtQuick/Dialogs/DefaultFileDialog.qml:102:33: QML Settings: Failed to initialize QSettings instance. Status code is:>
file:///app/extra/zoom/Qt/qml/QtQuick/Dialogs/DefaultFileDialog.qml:102:33: QML Settings: The following application identifiers have not been set:>
qt.scenegraph.general: Using sg animation driver
qt.scenegraph.general: Animation Driver: using vsync: 16.67 ms
qt.scenegraph.general: opengl texture atlas dimensions: 2048x4096
qt.scenegraph.general: Using sg animation driver
qt.scenegraph.general: animation driver switched to vsync mode
qt.qpa.wayland: Wayland does not support QWindow::requestActivate()
qt.scenegraph.general: Using sg animation driver
qt.scenegraph.general: Animation Driver: using vsync: 16.67 ms
qt.scenegraph.general: opengl texture atlas dimensions: 1024x1024
QCoreApplication::postEvent: Unexpected null receiver
WorkerBase::loop() normal exit, fds[0].revents & POLLIN = true
WorkerBase::loop() normal exit, fds[0].revents & POLLIN = true
sh: line 1: pacmd: command not found
[196 preload-host-spawn-strategy] Warning: waitpid override ignores groups
[196 preload-host-spawn-strategy] Warning: waitpid override ignores groups
[196 preload-host-spawn-strategy] Warning: waitpid override ignores groups
AppIconMgr::systemDesktopName log Desktop Name:
zoom exited normally, exit code is 0 .
ZoomLauncher exit.
@edmundlaugasson
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edmundlaugasson commented Jul 20, 2023

Having same issues - Zoom 5.15.3.4839 will crash and won't start, using EndeavourOS, which is Arch Linux based. Also Arch Linux own Zoom package won't work and will crash, which is a long story (issue1, issue2)

@edmundlaugasson
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Now, after updating to org.freedesktop.Platform.GL.nvidia-535-86-05, the Zoom Version: 5.15.3 (4839) as Flatpak works again at least for me. I erased ~/.zoom/ folder while testing but this might not be necessary.

@dhollinger
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@loreno-heer @edmundlaugasson - anytime your system gets GFX driver updates, you have to run flatpak update to get the latest GFX framework updates before Zoom will start working again. I run into this everytime there's a driver update.

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