Tab keeps crashing

[BobHD]

Describe the bug
Sometimes, for no apparent reason, Firefox reports about the default Group tab "your tab just crashed" and I have to restore it.

Steps To Reproduce
It's random, I don't know how to reproduce it.

Device info:

• operating system: Windows 10
• Browser and version: Firefox 128.03
• GroupSpeedDial version: 25.6

Additional info
That also happens with Firefox Developper Edition.

[Juraj-Masiar]

Can you notice anything unusual before it crashes? Maybe Firefox is responding slowly?
And what is your screen resolution? (mostly I'm interested if you are using 4K screen or bigger)
How often do you restart Firefox (or PC)? Is it every day or do you use Sleep/Hibernation to keep your programs running for days/weeks?

The crashed tab with my addon usually means the "extension process" has crashed.
This can be caused by any of your addons - do you have many addons installed?
Often the crash is caused by a memory leak, there is actually one I've been tracking down, but it seems to be gone in 25.6 version. But the upcoming version 25.7 will add some more failsafe mechanisms.

One more thing - could you open "about:crashes" page and send me one of the recent crash links? (each extension crash should create a crash report)

[BobHD]

Hi, Thanks for the fast reply.

On 7/27/2024 09:30, Juraj Mäsiar wrote: Can you notice anything unusual before it crashes? Maybe Firefox is responding slowly?

Not specially. What happened so far is that I kept one or two FF windows opened while doing something else, and when getting back to FF, I notice the crash. At first, I though that the recent FF Dev version was the culprit, so I switched back to FF standard. That did not help.

And what is your screen resolution? (mostly I'm interested if you are using 4K screen or bigger)

 I use a Dell UltraSharp U3023E, WQXGA 2560 x 1600. I started to google it because I did not remember the exact resolution, and I got a new crash! That was not your tab this time, but these crashes started to happen after I installed your extension. Which has become essential.

How often do you restart Firefox (or PC)? Is it every day or do you use Sleep/Hibernation to keep your programs running for days/weeks?

FF, sometimes several times a day, sometimes once in 2 days. Rebooting, I just did it a few hours before this crash. I do it in average every 2 days. I never use Sleep/Hibernation.

The crashed tab with my addon usually means the "extension process" has crashed. This can be caused by any of your addons - do you have many addons installed?

Yes, 26. Including  Tab Mix Plus that needs changes in the FF install directory. If the problem was easy to reproduce I would try in safe mode, or by disabling the addons half by half to do a binary search. But it's too random, I cannot use FF during hours with half the addons. And as I said, I did not get these crashes until I replaced FVD Speed Dial by your addon. I'm quite impressed by your work by the way. The number of possible customizations is impressive, and I appreciated that I could import FVD Speed Dial bookmarks.

Often the crash is caused by a memory leak, there is actually one I've been tracking down, but it seems to be gone in 25.6 version. But the upcoming version 25.7 will add some more failsafe mechanisms.

Let me know, I'll be happy to test it. Memory problems are hard to track. I used Rational Purify for a long time to debug them on my C programs, but it's become hideously expensive since IBM let go of it, and my old version does not work on Windows 10. I haven't found another tool on Windows as efficient at a decent price range. It is a really great tool, telling you exactly where leaks or access errors happen without having to track them manually. Best,

…

-- Robert

[Juraj-Masiar]

Thank you for the additional info!
So far it doesn't sounds like the memory leak I've been investigating, although we are still not completely sure what's the main source, so far we only know it's a combination of addon and Firefox issues:
https://bugzilla.mozilla.org/show_bug.cgi?id=1906755

But there is one more thing you could check - please open "about:crashes" page and send me one of the recent crash links? (each extension crash should create a crash report)
That could help me figure out why it crashed.

[BobHD]

On 7/27/2024 13:30, Juraj Mäsiar wrote: Thank you for the additional info! So far it doesn't sounds like the memory leak I've been investigating, although we are still not completely sure what's the main source, so far we only know it's a combination of addon and Firefox issues: https://bugzilla.mozilla.org/show_bug.cgi?id=1906755 But there is one more thing you could check - please open "about:crashes" page and send me one of the recent crash links? (each extension crash should create a crash report) That could help me figure out why it crashed.

Here. Best,

…

-- Robert

[Juraj-Masiar]

Hello again,
Email attachments are not supported through the Github notifications email, so if you have send one, it didn't came :).
You'll have to add it manually to the Github issue that you've opened (this email is a notification email about new message in that issue thread).
#340

[BobHD]

crash-stats.mozilla.org-Product Navigation.pdf
Here.

[Juraj-Masiar]

Thanks!
There seems to be many other reports like yours:
https://crash-stats.mozilla.org/signature/?product=Firefox&signature=js%3A%3AInternalBarrierMethods%3CT%3E%3A%3AisMarkable#reports
But it doesn't look like it's related to extensions.
The good news is, they are working on a fix already:
https://bugzilla.mozilla.org/show_bug.cgi?id=1845610
(but I'm not authorized to view it though)

[BobHD]

On 7/27/2024 15:52, Juraj Mäsiar wrote: Thanks! There seems to be many other reports like yours: https://crash-stats.mozilla.org/signature/?product=Firefox&signature=js%3A%3AInternalBarrierMethods%3CT%3E%3A%3AisMarkable#reports But it doesn't look like it's related to extensions. The good news is, they are working on a fix already: https://bugzilla.mozilla.org/show_bug.cgi?id=1845610 (but I'm not authorized to view it though)

Great, I'm happy it's not your extension. Thanks for the info.

…

-- Robert