Common problems/crashes | How to fix

[knighthat]

This thread is dedicated to give instructions or notifications about latest news with YouTube and RiMusic app.

Player starts but no audio

If you're experiencing a problem where the player starts counting but there's no audio, it could be wrong format was played and cached.

To fix this problem: Update the song by

Go to Songs tab > find, tap and hold song to open menu > Update

This will erase the cache and force RiMusic to get new formats from YouTube Music

Song refuses to play and crashes player

If you are experiencing problem similar to #4608. Chances are the ID of that video has changed for some reason. Please try these steps:

1. Update the song by

Go to Songs tab > find, tap and hold song to open menu > Update

2. Search & play the song directly from search result. If song plays normally, go back to Songs tab and delete old song