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[Ente Auth] Unable to login/It looks like something went wrong #3183

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mehenuf opened this issue Sep 9, 2024 · 1 comment
Open

[Ente Auth] Unable to login/It looks like something went wrong #3183

mehenuf opened this issue Sep 9, 2024 · 1 comment
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- auth Relates to Ente Auth --desktop Plaftorm is desktop

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@mehenuf
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mehenuf commented Sep 9, 2024

Description

After having a fresh Windows install, I'm facing this issue where it says "It looks like something went wrong, Please retry after some time. If the error persists contact our support team." I've attached the log file and the screenshot below:

ente-logs-2024-Sep-9-12-47.zip

image

Version

3.1.3

What product are you using?

Ente Auth

What platform are you using?

Desktop - Windows
@mehenuf mehenuf added the triage label Sep 9, 2024
@ua741
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ua741 commented Sep 9, 2024

Please follow this guide here https://help.ente.io/auth/troubleshooting/windows-login

@Jishnuraj9 Jishnuraj9 added --desktop Plaftorm is desktop - auth Relates to Ente Auth and removed triage labels Sep 10, 2024
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@ua741 @mehenuf @Jishnuraj9