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Mavic 2 Enterprise Dual's Behavior During Return Home #1276

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hani-13 opened this issue Mar 30, 2024 · 1 comment
Open

Mavic 2 Enterprise Dual's Behavior During Return Home #1276

hani-13 opened this issue Mar 30, 2024 · 1 comment

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@hani-13
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hani-13 commented Mar 30, 2024

Hey!
I hope this message finds you well. I'm reaching out to share an observation regarding my Mavic 2 Enterprise Dual and to seek your advice.

I've noticed that whenever I initiate the Return to Home function, either by using the button on the remote controller or selecting the "Go Home" action during a waypoint mission, the drone exhibits an unusual shaking motion, moving up and down. This behavior contrasts with its stability during regular flight towards a target or when manually controlled via the remote controller, where it remains steady and does not shake. I'm concerned about whether this shaking indicates a safety issue or if it's a normal aspect of the drone's operation during the return home process. Could you please provide any insights, solutions, or suggestions regarding this matter?

Thank you for your time and assistance.

@dji-dev
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dji-dev commented Apr 1, 2024

Agent comment from yating.liao in Zendesk ticket #103941:

When the return-to-home process is initiated by the drone itself, the SDK currently does not have a better solution for the issue you are experiencing, so it seems to be a problem with the aircraft itself. Have you contacted the after-sales team([email protected]) of the drone? Do you have a video recording of the drone's behavior during the return-to-home?

I recommend reaching out to the drone's after-sales team first to determine if there were any anomalies with the drone during the return-to-home process.

°°°

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