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No Activity Ping
Chris Smit edited this page Sep 25, 2023
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This gives the bot the ability to "ping" the user when they haven't responded in the preconfigured timeframe. Configuring a "No activity ping" includes adding
- A message for the bot, instructing it what to do. Example: "The user didn't respond to your last message. Send the user a reminder in a gentle way that elicits a response and continues the conversation."
- Max pings: The total amount of times the user should be pinged
- The time between pings when the user hasn't responded to the bot.