From f0d8522fe4659b518c9a1de4a759bb3b2dde0c6e Mon Sep 17 00:00:00 2001 From: Brian Jan Date: Tue, 23 Jan 2024 13:30:12 -0600 Subject: [PATCH 1/3] Update transfer-account.md Noting GitHub profiles need to be unlinked before transferring ownership. --- website/docs/faqs/Accounts/transfer-account.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/website/docs/faqs/Accounts/transfer-account.md b/website/docs/faqs/Accounts/transfer-account.md index d82dfbf505a..6c78b35d829 100644 --- a/website/docs/faqs/Accounts/transfer-account.md +++ b/website/docs/faqs/Accounts/transfer-account.md @@ -10,7 +10,7 @@ You can transfer your dbt Cloud [access control](/docs/cloud/manage-access/about | Account plan| Steps | | ------ | ---------- | -| **Developer** | You can transfer ownership by changing the email directly on your dbt Cloud profile page, which you can access using this URL when you replace `YOUR_ACCESS_URL` with the [appropriate Access URL](/docs/cloud/about-cloud/regions-ip-addresses) for your region and plan: `https://YOUR_ACCESS_URL/settings/profile` | +| **Developer** | You can transfer ownership by changing the email directly on your dbt Cloud profile page, which you can access using this URL when you replace `YOUR_ACCESS_URL` with the [appropriate Access URL](/docs/cloud/about-cloud/regions-ip-addresses) for your region and plan: `https://YOUR_ACCESS_URL/settings/profile`. Before doing this, please ensure that you unlink your GitHub profile. | | **Team** | Existing account admins with account access can add users to, or remove users from the owner group. | | **Enterprise** | Account admins can add users to, or remove users from a group with Account Admin permissions. | | **If all account owners left the company** | If the account owner has left your organization, you will need to work with _your_ IT department to have incoming emails forwarded to the new account owner. Once your IT department has redirected the emails, you can request to reset the user password. Once you log in, you can change the email on the Profile page when you replace `YOUR_ACCESS_URL` with the [appropriate Access URL](/docs/cloud/about-cloud/regions-ip-addresses) for your region and plan: `https://YOUR_ACCESS_URL/settings/profile`. | From 866adc0423781dec6bb663806b5fed32dde5810d Mon Sep 17 00:00:00 2001 From: mirnawong1 <89008547+mirnawong1@users.noreply.github.com> Date: Wed, 24 Jan 2024 12:53:07 +0000 Subject: [PATCH 2/3] Update transfer-account.md --- website/docs/faqs/Accounts/transfer-account.md | 1 + 1 file changed, 1 insertion(+) diff --git a/website/docs/faqs/Accounts/transfer-account.md b/website/docs/faqs/Accounts/transfer-account.md index 6c78b35d829..6db247cebb1 100644 --- a/website/docs/faqs/Accounts/transfer-account.md +++ b/website/docs/faqs/Accounts/transfer-account.md @@ -19,3 +19,4 @@ When you make any account owner and email changes: - The new email address _must_ be verified through our email verification process. - You can update any billing email address or [Notifications Settings](/docs/deploy/job-notifications) to reflect the new account owner changes, if applicable. + From 3d8572872a40e124303e93e7f8bbd0bd22196518 Mon Sep 17 00:00:00 2001 From: mirnawong1 <89008547+mirnawong1@users.noreply.github.com> Date: Wed, 24 Jan 2024 16:20:43 +0000 Subject: [PATCH 3/3] Update transfer-account.md --- website/docs/faqs/Accounts/transfer-account.md | 1 + 1 file changed, 1 insertion(+) diff --git a/website/docs/faqs/Accounts/transfer-account.md b/website/docs/faqs/Accounts/transfer-account.md index 6db247cebb1..c848547f808 100644 --- a/website/docs/faqs/Accounts/transfer-account.md +++ b/website/docs/faqs/Accounts/transfer-account.md @@ -19,4 +19,5 @@ When you make any account owner and email changes: - The new email address _must_ be verified through our email verification process. - You can update any billing email address or [Notifications Settings](/docs/deploy/job-notifications) to reflect the new account owner changes, if applicable. +- When transferring account ownership, please ensure you [unlink](/faqs/Accounts/git-account-in-use) your GitHub account in dbt Cloud. This is because you can only have your Git account linked to one dbt Cloud user account.