Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Issue with Store ID in Multi-Store Setup #7

Open
derbas2 opened this issue Oct 11, 2024 · 0 comments
Open

Issue with Store ID in Multi-Store Setup #7

derbas2 opened this issue Oct 11, 2024 · 0 comments
Assignees
Labels
bug Something isn't working

Comments

@derbas2
Copy link

derbas2 commented Oct 11, 2024

In our multi-store setup, whenever a page is accessed, an identify event is triggered. Unfortunately, this event always passes store_id as 1, regardless of which store the customer is actually on. Consequently, Brevo automatically saves this store ID (1) in the contact details, which then leads to customers receiving emails in the wrong language due to automation settings (e.g., cart abandonment emails in German instead of English).

In view/frontend/templates/tracker.phtml line 32 has "'STORE_ID' : customer.websiteId". Changing to storeId doesn't work.

Thank you and regards.

@dadolun95 dadolun95 added the bug Something isn't working label Oct 14, 2024
@dadolun95 dadolun95 self-assigned this Oct 15, 2024
Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
bug Something isn't working
Projects
None yet
Development

No branches or pull requests

2 participants