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In our multi-store setup, whenever a page is accessed, an identify event is triggered. Unfortunately, this event always passes store_id as 1, regardless of which store the customer is actually on. Consequently, Brevo automatically saves this store ID (1) in the contact details, which then leads to customers receiving emails in the wrong language due to automation settings (e.g., cart abandonment emails in German instead of English).
In view/frontend/templates/tracker.phtml line 32 has "'STORE_ID' : customer.websiteId". Changing to storeId doesn't work.
Thank you and regards.
The text was updated successfully, but these errors were encountered:
In our multi-store setup, whenever a page is accessed, an identify event is triggered. Unfortunately, this event always passes store_id as 1, regardless of which store the customer is actually on. Consequently, Brevo automatically saves this store ID (1) in the contact details, which then leads to customers receiving emails in the wrong language due to automation settings (e.g., cart abandonment emails in German instead of English).
In view/frontend/templates/tracker.phtml line 32 has "'STORE_ID' : customer.websiteId". Changing to storeId doesn't work.
Thank you and regards.
The text was updated successfully, but these errors were encountered: