This section is about how we work remotely
For the reasoning behind why we choose remote work, please read: Why Remote?
One of the great benefits of working remotely is that you don't get disturbed all the time as you would in an office by somebody tapping your shoulder. This is something that we value and protect.
We try to keep as much of our communication asynchronous as possible. By asynchronous, we mean a form of communication that doesn't require all of the parties to be available at the same time. Example: Slack and Email
This also fits better with employees working in multiple timezones and varying work hours.
When you communicate asynchronously, it's very important to eliminate as much as possible of the back and forth, because there can be long delays. To do this, please ensure that you write a thorough message that contains all of the information. Therefore, it makes sense to give yourself time to think through each point thoroughly when there is no requirement for an immediate reply.
Send the message to all the relevant parties. Use Slack Channels as much as possible. Think about not excluding
We do expect a response time of maximum 24 hours (Note: If you're being contacted in a case of emergency, we expect you to respond immediately)
All communication and material must be in English
Some issues are just better discussed over video chat and feel free to setup meetings if you feel it's necessary.
At each meeting there must be a meeting host. The host is the one who calls the meeting and makes sure that the agenda is followed. The agenda must be prepaired and sent to all meeting participants by the host in reasonable time beforehand. The host is also responsible for notes being taken during the meeting.
Zoom is our video call provider of choice.
The host will be the one setting up the time for the meeting with calendar invites and will be the one creating the zoom meeting.
Note taking is an important part of a meeting else no one will remember what was agreed upon or what was said, and instead of each person writing their own notes separately we do it collectively in a google docs document.
The host will create a google drive document inside the CreditStretcher A/S > Meeting Notes folder
The document shall follow the following naming convention:
Inside it the host will have prepaired an agenda which will have the headlines inside the document like this:
Throughout the meeting everyone will participate in writing the notes in the document under the agenda headlines.
To create a note document quickly and to help with the right formatting it is recommended to use the template:
You will find the document inside the meeting notes folder. Make a copy of it, and fill in the values.
🚫 Don't edit the original document
Managing at CreditStretcher is a part-time occupation, next to being involved with doing the work itself. This means we rely on everyone at CreditStretcher to do a lot of self-management. People who do this well qualify as managers of one, and we strive for everyone to embody this principle fully.
That means setting your own direction when one isn't given. Determining what needs to be done, and doing it, without waiting for someone to tell you to. A manager of one will spend their time well when left to their own devices. There's always more work to be done, always more initiatives to kick off, always more improvement to be had.
We do not tolerate micromanaging.