[question] HTTPSConnectionPool(host='center.conan.io', port=443)

[sthalasayanam]

Describe the bug

I am getting the following error in windows environment. How do I fix it?

ERROR: HTTPSConnectionPool(host='center.conan.io', port=443): Max retries exceeded with url: /v1/ping (Caused by SSLError(SSLCertVerificationError(1, '[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: self-signed certificate in certificate chain (_ssl.c:1018)')))

Unable to connect to conancenter:=https://center.conan.io

1. Make sure the remote is reachable or,
2. Disable it by using conan remote disable,
   Then try again.

How to reproduce it

No response

[sthalasayanam]

It is in Conan version 1.66.0, Windows 11

[memsharded]

Hi @sthalasayanam

Thanks for your question.

Please note that Conan 2 is already 2 years old, Conan 1.X is legacy now and on deprecation path (it has already been deprecated from ConanCenter), so the recommended version is Conan 2.

This kind of error comes most often from network configuration: usage of corporate proxies, VPN, custom certificates, ZScaler, etc.
It is recommended to check disabling those, testing in other computers outside of the corporate restrictions, or checking with your IT about this point. See the certificate verify failed: self-signed certificate in certificate message, and there are configurations in Conan see https://docs.conan.io/2/reference/config_files/global_conf.html#networking-confs