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When skimming the event notification email, the first date seen is the cut off time for cancelling. This lead to confusion because the student thought that this was the event time. They suggested to:
a) repeat the time of the event that is in the subject of the email in the body of the email
b) put the cutoff time in red
A really great discussion here about how the first time attending can be a little confusing -> https://codebar.slack.com/archives/C967NDNKF/p1644443701744309
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