Use slash commands, threads, components

[chamburr]

With the launch of new Discord features, we should update ModMail to utilise them.

[SnowyJaguar1034]

If You want a (relatively) quick way to add slash commands and components to the bot then I recommend discord-interctions.py whose GitHub, Docs and PyPi can be found with the aforementioned links. I personally use this library for my bot and it works great. It can be a bit clunky compared to the Discord.py forks such as Disnake , Pycord and Nextcord however discord-interactions is almost entirely decorator based to be more compatible with discord.py.

If you are more interested in rewriting the bot in a new library then Hikiri is looking like a good up and coming library for Python.

That all said I know you mentioned you were thinking of rewriting the entire bot in rust but just thought I'd throw my two cents out there.

[chamburr]

Thanks for the suggestions. I think that for the time being, none of the discord.py forks are mature enough to be used in production. I also feel that the Discord stuff are not quite polished yet, and due to time reasons, a rewrite is out of the picture for now. This is more of an issue for the long-term and I'll have to decide whether to switch to a fork or rewrite the bot later down the road.

[SnowyJaguar1034]

Yeah I expected as much tbh which is why I threw in the discord-interactions.py links, could be a good stop-gap solution for the time being which won't necessarily require an entire rewrite (you could just call each command as a function from within a slash command function, I think). I defiantly think the context menus could be useful for the ticket creation process so ppl just right click on Modmails pfp, click apps, then create ticket

[ForgottenHero]

https://discord.com/blog/welcome-to-the-new-era-of-discord-apps
This news post from Discord says:

• For verified apps (bots that have a checkmark displayed), Slash Commands are the new standard for interacting with them. Huzzah!
• For unverified apps (bots that don't have a checkmark), you may still be using text commands when you interact with them, depending on what the developer prefers.

September 1, 2022 is the final switchover date. This means that, if the developer of one of the apps you’re using has not made the switch yet, parts of the app might not work after that time.