Can't connect to xarm thorugh USB

[RicoZKB]

import xarm

arm is the first xArm detected which is connected to USB

arm = xarm.Controller('USB')
print('Battery voltage in volts:', arm.getBatteryVoltage())

I installed necessary modules as instructed but I can't connect to the xarm
the issue show below:

(.venv) thihaphyo@THIHAs-Laptop hiwonder % python main.py
Traceback (most recent call last):
File "/Users/thihaphyo/Documents/hiwonder/main.py", line 4, in
arm = xarm.Controller('USB')
^^^^^^^^^^^^^^^^^^^^^^
File "/Users/thihaphyo/Documents/hiwonder/.venv/lib/python3.12/site-packages/xarm/controller.py", line 25, in init
self._device.open(0x0483, 0x5750)
File "hid.pyx", line 143, in hid.device.open
OSError: open failed

I bought a hiwonder xarm with esp32 open source. I also try to use platformio in vscode to connect. it is connected but i dont know where to get started and how to move the xarm. is there a problem with vendor and product id >>self._device.open(0x0483, 0x5750)

Please help!