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Boxee Box stuck on loading screen #620

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casperdonau opened this issue Apr 5, 2015 · 9 comments
Open

Boxee Box stuck on loading screen #620

casperdonau opened this issue Apr 5, 2015 · 9 comments

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@casperdonau
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Hi

My boxee box is stuck on loading screen flashing 3 red 1 green...
I cant access recovery mode it just starts with Yellow light and Then return to flash 3 red 1 green...
Anyone who Can help me?

@Jbchow
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Jbchow commented Apr 5, 2015

I also had the issue not being able to get into recovery mode. Took me a while to figure it out. Power boxee off. Unplug your HDMI cable. Hold Power button for 5-10 seconds to get into recovery mode light will turn yellow and about 10 seconds later plug HDMI cable back in. Should get you there every time.

@aov73
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aov73 commented Jan 13, 2016

Hi. I did what you say, but not help.Have another idea how fix problem?

@Jbchow
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Jbchow commented Jan 13, 2016

Can you please list in detail what you have done so far? (Like were you able to get to recovery mode and if so were you able to reset the boxee in recovery mode)

@aov73
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aov73 commented Jan 13, 2016

I off boxee. Unplug HDMI. HOLD button around 5-10 second. After 10 second I plug HDMI. I see start say that louding and nothing. Still boxee flash red and green

@Jbchow
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Jbchow commented Jan 13, 2016

Do not plug the HDMI cable back in or let go of the power button until after the logo turns yellow. (It should happen withing 5-10 seconds but it might take longer) Also make sure boxee is really powered off. I unplugged the power cable from mine to ensure its totally off.

@aov73
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aov73 commented Jan 13, 2016

He is flash red and green. I not see yellow

@Jbchow
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Jbchow commented Jan 13, 2016

Just to confirm so from a powered off state you are pressing and holding down the power button and after holding it for 10 seconds it starts flashing red and green (If you let go of the button for a second you have to power it off and start over. If done correctly it should turn on and after 10 seconds turn yellow.)

@aov73
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aov73 commented Jan 13, 2016

ok. I cant 100% understand. Sorry. My English not perfect.

  1. off boxee
    2 off HDMI
    3 Hold button 5-10 second. Boxee start flash red and green. Not yellow flash.
    What I do wrong?

@Jbchow
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Jbchow commented Jan 14, 2016

Its ok. I will try and make it easier to read
1: Unplug HDMI cable from boxee
2: Unplug power cable from Boxee
3: Plug Boxee power cable back into boxee (Boxee Off)
3: Hold power button on boxee (Back corner of boxee) for 10 seconds.
4A: If boxee starts to flash or turns green power boxee off start over. (Go to Step 2:)
4B: If when you let go of power button boxee should turn yellow. (It is a very green yellow)
5: Plug HDMI back in.
6: You should see boxee recovery mode on your screen

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