AppImage broken after update

[jarthurgross]

Today Bitwarden prompted me to update, and after updating the AppImage fails to start due to a JavaScript error. Below is the output I get after running Bitwarden-1.12.0-x86_64.AppImage from the terminal:

/tmp/.mount_BitwarqQ9AIY/bitwarden: /lib/x86_64-linux-gnu/libdbus-1.so.3: no version information available (required by /tmp/.mount_BitwarqQ9AIY/bitwarden)
/tmp/.mount_BitwarqQ9AIY/bitwarden: /lib/x86_64-linux-gnu/libdbus-1.so.3: no version information available (required by /tmp/.mount_BitwarqQ9AIY/bitwarden)
A JavaScript error occurred in the main process
Uncaught Exception:
Error: /usr/lib/x86_64-linux-gnu/libstdc++.so.6: version `CXXABI_1.3.9' not found (required by /tmp/.org.chromium.Chromium.6HPJeY)
    at process.module.(anonymous function) [as dlopen] (ELECTRON_ASAR.js:166:20)
    at Object.Module._extensions..node (internal/modules/cjs/loader.js:740:18)
    at Object.module.(anonymous function) [as .node] (ELECTRON_ASAR.js:180:18)
    at Module.load (internal/modules/cjs/loader.js:620:32)
    at tryModuleLoad (internal/modules/cjs/loader.js:559:12)
    at Function.Module._load (internal/modules/cjs/loader.js:551:3)
    at Module.require (internal/modules/cjs/loader.js:658:17)
    at require (internal/modules/cjs/helpers.js:20:18)
    at Object.<anonymous> (/tmp/.mount_BitwarqQ9AIY/resources/app.asar/node_modules/keytar/lib/keytar.js:1:169)
    at Object.<anonymous> (/tmp/.mount_BitwarqQ9AIY/resources/app.asar/node_modules/keytar/lib/keytar.js:61:3)

It looks like a library problem, which confuses me because I thought the AppImage would take care of most of those problems, but maybe I don't have some core library that the AppImage expects me to have since I'm running an old OS.

My system is running Linux Mint 17 'Qiana', Xfce 64-bit.

[kspearrin]

Looks like the errors are coming from keytar, which uses libsecret. https://github.com/atom/node-keytar

Is the libsecret package available on this OS?

[roadkills-r-us]

I am seeing the same problem on RHEL 7.5. It happens with the .AppImage and the RPM.
libsecret is installed. Both it and the BitWarden binary are x86_64.

[roadkills-r-us]

Per someone else here, "Yeah, Redhat 7 tops out at 1.3.7 for CXXABI."

[tukusejssirs]

I have same problem on Centos 7 (GNOME 3 Desktop).

Steps to reproduce:

wget "https://vault.bitwarden.com/download/?app=desktop&platform=linux&variant=appimage"
chmod +x Bitwarden-x86_64.AppImage
./Bitwarden-x86_64.AppImage

Output of the last command:

A JavaScript error occurred in the main process
Uncaught Exception:
Error: /lib64/libstdc++.so.6: version `CXXABI_1.3.9' not found (required by /tmp/.org.chromium.Chromium.Sj1g8J)
    at process.module.(anonymous function) [as dlopen] (ELECTRON_ASAR.js:166:20)
    at Object.Module._extensions..node (internal/modules/cjs/loader.js:740:18)
    at Object.module.(anonymous function) [as .node] (ELECTRON_ASAR.js:180:18)
    at Module.load (internal/modules/cjs/loader.js:620:32)
    at tryModuleLoad (internal/modules/cjs/loader.js:559:12)
    at Function.Module._load (internal/modules/cjs/loader.js:551:3)
    at Module.require (internal/modules/cjs/loader.js:658:17)
    at require (internal/modules/cjs/helpers.js:20:18)
    at Object.<anonymous> (/tmp/.mount_bitwarIKmjkS/resources/app.asar/node_modules/keytar/lib/keytar.js:1:169)
    at Object.<anonymous> (/tmp/.mount_bitwarIKmjkS/resources/app.asar/node_modules/keytar/lib/keytar.js:61:3)

Edit: I’ve found a similar issue #254 in Microsoft/napajs. These two might be connected with each other.

[kspearrin]

@tukusejssirs Is libsecret installed?

[tukusejssirs]

@kspearrin, yes, I have libsecret-0.18.6-1.el7.x86_64 installed.

[saeta-eth]

I got the same error, is there any workaround?

[tukusejssirs]

@slorenzo, use other options, like a browser extension. I use one for Firefox.

Still, this issue must be solved.

[tukusejssirs]

@slorenzo, I found out that adding --no-sandbox option make the *.appimage running. However, I did not have enough time yet to search how to make the sandbox configured (the issue is that the sandbox is not configured).

[labor4]

for me:

./Bitwarden-1.24.6-x86_64.AppImage --no-sandbox %U

doesn't work anymore, and was working before the self-update, while on latest Centos 7.9

$ cat /etc/centos-release 
CentOS Linux release 7.9.2009 (Core)

and is producing a similar

$ ./Bitwarden-1.24.6-x86_64.AppImage --no-sandbox %U
A JavaScript error occurred in the main process
Uncaught Exception:
Error: /lib64/libstdc++.so.6: version `CXXABI_1.3.9' not found (required by /tmp/.org.chromium.Chromium.2V5ivr)
    at process.func (electron/js2c/asar.js:138:31)
    at process.func [as dlopen] (electron/js2c/asar.js:138:31)
    at Object.Module._extensions..node (internal/modules/cjs/loader.js:828:18)
    at Object.func (electron/js2c/asar.js:138:31)
    at Object.func [as .node] (electron/js2c/asar.js:147:18)
    at Module.load (internal/modules/cjs/loader.js:645:32)
    at Function.Module._load (internal/modules/cjs/loader.js:560:12)
    at Module.require (internal/modules/cjs/loader.js:685:19)
    at require (internal/modules/cjs/helpers.js:16:16)
    at Object.<anonymous> (/tmp/.mount_BitwarIQLIHB/resources/app.asar/node_modules/keytar/lib/keytar.js:1:14)

[labor4]

BTW
I switched to the snap version, since it's marked with a encouraging green "verified account" badge.

# (centos 7.9 with snapd installed)
sudo snap install bitwarden

and this one works.

[bitwarden-bot]

Hi @jarthurgross,
We're cleaning up our repositories in preparation for a major reorganization. Issues from last year will be marked as stale and closed after two weeks. If you still need help, comment to let us know and we'll look into it.
Thanks!