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Observed result:
There is no Announcement detail page to handle the Announcement message
There is no Announcement history in Support History screen
User cannot reply to the Announcement
Expected result:
Tap on Announcement message --> Go to Announcement detail to reply to user
Tap to Support History --> Show Announcement history
User can reply to the Announcement
If user does not reply the Announcement, the app auto-pulls the Announcements list and not create the Support ticket
After user replies the Announcement, the appropriate Support ticket is created
The text was updated successfully, but these errors were encountered:
Observed result:
There is no Announcement detail page to handle the Announcement message
There is no Announcement history in Support History screen
User cannot reply to the Announcement
Expected result:
The text was updated successfully, but these errors were encountered: