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UserJourney.md

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Employer User Journey

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  • Register on the Platform
    • Create Employer Account
    • Complete Company Profile
    • Set User Roles for Team Members
  • Post Job Openings
    • Create Job Listing
    • Edit Existing Job Listings
    • Delete Job Listings
  • Access Candidate Profiles
    • View Anonymized Candidate Profiles
    • Unlock Full Candidate Profiles
    • Filter Candidates by Skills and Experience
  • Conduct Interviews
    • Schedule Interviews
    • Invite DEI Consultants to Shadow
    • Conduct Interview and Record Feedback
  • Review Interview Feedback
    • View Candidate Feedback from Interviews
    • Analyze Interviewer Performance
    • Identify Patterns of Bias in Feedback
  • Generate Reports
    • Generate Monthly Hiring Reports
    • Analyze Hiring Metrics
    • Review Bias Metrics

Job Candidate Use Cases

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  • Register and Create Profile
    • Create Job Seeker Account
    • Upload Resume and Demographic Information
    • Set Job Preferences (e.g., location, salary)
  • Anonymize Resume
    • Submit Resume for Anonymization
    • View Anonymized Resume
    • Update Anonymized Resume
  • Apply for Jobs
    • Search for Job Openings
    • Submit Job Applications
    • Track Application Status
  • Receive Resume Tips
    • Get AI-generated Resume Improvement Tips
    • Update Resume Based on Tips
    • Request Additional Feedback
  • Provide Interview Feedback
    • Complete Post-Interview Survey
    • Rate Interview Experience
    • Provide Comments on Interviewer
  • View Application Status
    • Check Status of Applications
    • Receive Notifications about Application Updates
    • Mark Applications as Inactive (if hired)

Administrator Use Cases

  • Manage User Accounts
    • Approve New Employer Registrations
    • Deactivate User Accounts
    • Monitor User Activity
  • Monitor Platform Activity
    • View Usage Statistics
    • Track Login and Activity Logs
    • Generate System Performance Reports
  • Generate System Reports
    • Generate User Statistics Reports
    • Analyze Platform Engagement Metrics
    • Review Compliance and Security Reports

DEI Consultant Use Cases

  • Shadow Interviews
    • Schedule Shadowing Sessions
    • Observe Interviews in Real Time
    • Record Observations and Feedback
  • Analyze Interview Practices
    • Review Interview Feedback from Candidates
    • Identify Potential Biases in Hiring Practices
    • Provide Recommendations for Improvement
  • Report Findings
    • Compile Reports on Interview Practices
    • Present Findings to Executive Management
    • Recommend DEI Strategies for Hiring

Analytics Use Cases

  • Track Hiring Metrics
    • Monitor Application and Interview Conversion Rates
    • Analyze Time-to-hire Metrics
    • Evaluate Candidate Drop-off Rates
  • Identify Bias Patterns
    • Analyze Demographic Data of Candidates
    • Identify Trends in Hiring Decisions
    • Generate Reports on Bias Indicators
  • Benchmark Performance
    • Compare Company Metrics Against Industry Standards
    • Identify Areas for Improvement in Hiring
    • Set Goals for Future Hiring Initiatives

Security and Compliance Use Cases

  • Ensure Data Privacy
    • Implement Data Encryption for Sensitive Information
    • Conduct Regular Security Audits
    • Ensure Compliance with Data Protection Regulations
  • Monitor Access Controls
    • Review User Access Permissions
    • Implement Role-Based Access Control (RBAC)
    • Generate Access Audit Logs