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Hide staffing requests / silence messages during backlogs #703

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2 tasks
marcua opened this issue Nov 19, 2020 · 0 comments
Open
2 tasks

Hide staffing requests / silence messages during backlogs #703

marcua opened this issue Nov 19, 2020 · 0 comments

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@marcua
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marcua commented Nov 19, 2020

  • We wrote this task before implementing the autostaff logic. We'd want to research the need for this after deployment. *

  • Right now, StaffBot goes down the list of experts by priority and sends Staffing requests. This optimized for latency: if a project isn't staffed, the bot keeps reaching out to new experts.

  • When we have backlogs, Available Tasks gets filled and it's hard to complete older or higher-priority tasks.

  • Stop messaging experts that a specific new task is available if we have more than X tasks of that type available. Still create staffing requests---experts will just get a more generic "work is available for you" message every Y hours.
  • Only show the top Z tasks of each type in Available Tasks, sorted first by project priority and second by age of staffing request.
@marcua marcua changed the title As a project manager/expert, I'd like staffing to happen automatically when high-priority/high-favorability/ projects match up with expert availability Hide staffing requests / silence messages during backlogs Nov 20, 2020
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