Sonoff ZBBridge Pro: No connection to HA and no Zigbee buttons

[Jambola77]

PROBLEM DESCRIPTION

I have succesfully flashed a Sonoff ZBBridge Pro with tasmota software (14.0) and was able to setup a Sonoff Zigbee Smart Water Valve SWV. Then, after an upgrade to tasmota 14.2.0.3 (831597e-zbbrdgpro), the bridge to HomeAssistant is not working anymore and I cannot join Zigbee devices in tasmota. The menu button disappeared.

REQUESTED INFORMATION

Make sure your have performed every step and checked the applicable boxes before submitting your issue. Thank you!

• Read the Contributing Guide and Policy and the Code of Conduct
• Searched the problem in issues
• Searched the problem in discussions
• Searched the problem in the docs
• Searched the problem in the chat
• Device used (e.g., Sonoff Basic): Sonoff SWV Smart Water Valve
• Tasmota binary firmware version number used: 14.2.0.3
  • Pre-compiled
  • Self-compiled
• Flashing tools used: Webflasher
• Provide the output of command: Backlog Template; Module; GPIO 255:

  Configuration output here:

16:44:54.503 MQT: stat/ZigbeeBridge/RESULT = {"NAME":"TCP ZBBridge Pro","GPIO":[0,0,576,0,480,0,0,0,0,1,1,5792,0,0,0,5472,0,320,5793,5504,0,640,608,32,0,0,0,0,0,1,0,0,0,0,0,0],"FLAG":0,"BASE":1}
16:44:54.724 MQT: stat/ZigbeeBridge/RESULT = {"Module":{"0":"TCP ZBBridge Pro"}}
16:44:54.932 MQT: stat/ZigbeeBridge/RESULT = {"GPIO0":{"0":"None"},"GPIO1":{"0":"None"},"GPIO2":{"576":"LedLink_i"},"GPIO3":{"0":"None"},"GPIO4":{"480":"Buzzer"},"GPIO5":{"0":"None"},"GPIO6":{"0":"None"},"GPIO7":{"0":"None"},"GPIO8":{"0":"None"},"GPIO9":{"0":"None"},"GPIO10":{"0":"None"},"GPIO11":{"0":"None"},"GPIO12":{"0":"None"},"GPIO13":{"0":"None"},"GPIO14":{"0":"None"},"GPIO15":{"5792":"Zigbee Rst1"},"GPIO16":{"0":"None"},"GPIO17":{"0":"None"},"GPIO18":{"0":"None"},"GPIO19":{"5472":"TCP Tx"},"GPIO20":{"0":"None"},"GPIO21":{"320":"Led_i1"},"GPIO22":{"5793":"Zigbee Rst2"},"GPIO23":{"5504":"TCP Rx"},"GPIO24":{"0":"None"},"GPIO25":{"640":"I2C SDA1"},"GPIO26":{"608":"I2C SCL1"},"GPIO27":{"32":"Button1"},"GPIO32":{"0":"None"},"GPIO33":{"0":"None"},"GPIO34":{"0":"None"},"GPIO35":{"0":"None"},"GPIO36":{"0":"None"},"GPIO37":{"0":"None"},"GPIO38":{"0":"None"},"GPIO39":{"0":"None"}}

• If using rules, provide the output of this command: Backlog Rule1; Rule2; Rule3:

  Rules output here:

• Provide the output of this command: Status 0:

  STATUS 0 output here:
16:45:57.624 MQT: stat/ZigbeeBridge/STATUS = {"Status":{"Module":0,"DeviceName":"ZigBridge","FriendlyName":["ZigBridge"],"Topic":"ZigbeeBridge","ButtonTopic":"0","Power":"0","PowerLock":"0","PowerOnState":3,"LedState":1,"LedMask":"FFFF","SaveData":1,"SaveState":1,"SwitchTopic":"0","SwitchMode":[0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0],"ButtonRetain":0,"SwitchRetain":0,"SensorRetain":0,"PowerRetain":0,"InfoRetain":0,"StateRetain":0,"StatusRetain":0}}
16:45:57.660 MQT: stat/ZigbeeBridge/STATUS1 = {"StatusPRM":{"Baudrate":115200,"SerialConfig":"8N1","GroupTopic":"tasmotas","OtaUrl":"https://ota.tasmota.com/tasmota32/tasmota32-zbbrdgpro.bin","RestartReason":"Software reset CPU","Uptime":"0T00:09:29","StartupUTC":"2024-08-26T14:36:28","Sleep":50,"CfgHolder":4617,"BootCount":15,"BCResetTime":"2024-08-19T07:41:15","SaveCount":32}}
16:45:57.699 MQT: stat/ZigbeeBridge/STATUS2 = {"StatusFWR":{"Version":"14.2.0.3(831597e-zbbrdgpro)","BuildDateTime":"2024-08-23T09:26:00","Core":"3_0_4","SDK":"5.1.4.240801","CpuFrequency":160,"Hardware":"ESP32-D0WD-V3 v3.1","CR":"412/699"}}
16:45:57.717 MQT: stat/ZigbeeBridge/STATUS3 = {"StatusLOG":{"SerialLog":2,"WebLog":2,"MqttLog":0,"SysLog":0,"LogHost":"","LogPort":514,"SSId":["HalloNachbar",""],"TelePeriod":300,"Resolution":"558180C0","SetOption":["00008009","2805C80001000600003C5A0A192800000000","00000080","00006000","00004000","00000000"]}}
16:45:57.753 MQT: stat/ZigbeeBridge/STATUS4 = {"StatusMEM":{"ProgramSize":1576,"Free":279,"Heap":155,"StackLowMark":3,"PsrMax":0,"PsrFree":0,"ProgramFlashSize":4096,"FlashSize":4096,"FlashChipId":"1640C8","FlashFrequency":40,"FlashMode":"DIO","Features":["0809","8F8A87CF","00548001","000000CF","010013C0","C0000981","40024080","00200000","5400082C","00000080","00000004"],"Drivers":"1,2,!3,!4,!5,!8,9,10,12,!16,!20,!21,!23,24,!27,29,!35,38,41,50,52,!59,62,!68,82,!121","Sensors":"1,2,3,5,6,127","I2CDriver":"7"}}
16:45:57.806 MQT: stat/ZigbeeBridge/STATUS5 = {"StatusNET":{"Hostname":"ZigbeeBridge-1752","IPAddress":"192.168.1.247","Gateway":"192.168.1.1","Subnetmask":"255.255.255.0","DNSServer1":"192.168.1.100","DNSServer2":"2a04:4540:8c0b:d800:9a9b:cbff:fe96:ae3","Mac":"E4:65:B8:54:46:D8","IP6Global":"2a04:4540:8c0b:d800:e665:b8ff:fe54:46d8","IP6Local":"fe80::e665:b8ff:fe54:46d8%st1","Ethernet":{"Hostname":"","IPAddress":"0.0.0.0","Gateway":"0.0.0.0","Subnetmask":"0.0.0.0","DNSServer1":"192.168.1.100","DNSServer2":"2a04:4540:8c0b:d800:9a9b:cbff:fe96:ae3","Mac":"00:00:00:00:00:00","IP6Global":"","IP6Local":""},"Webserver":2,"HTTP_API":1,"WifiConfig":4,"WifiPower":16.0}}
16:45:57.866 MQT: stat/ZigbeeBridge/STATUS6 = {"StatusMQT":{"MqttHost":"192.168.1.100","MqttPort":1883,"MqttClientMask":"DVES_%06X","MqttClient":"DVES_5446D8","MqttUser":"DVES_USER","MqttCount":1,"MAX_PACKET_SIZE":1200,"KEEPALIVE":30,"SOCKET_TIMEOUT":4}}
16:45:57.894 MQT: stat/ZigbeeBridge/STATUS7 = {"StatusTIM":{"UTC":"2024-08-26T14:45:57Z","Local":"2024-08-26T16:45:57","StartDST":"2024-03-31T02:00:00","EndDST":"2024-10-27T03:00:00","Timezone":99,"Sunrise":"06:59","Sunset":"20:43"}}
16:45:57.912 MQT: stat/ZigbeeBridge/STATUS10 = {"StatusSNS":{"Time":"2024-08-26T16:45:57"}}
16:45:57.923 MQT: stat/ZigbeeBridge/STATUS11 = {"StatusSTS":{"Time":"2024-08-26T16:45:57","Uptime":"0T00:09:29","UptimeSec":569,"Heap":156,"SleepMode":"Dynamic","Sleep":50,"LoadAvg":19,"MqttCount":1,"Berry":{"HeapUsed":3,"Objects":47},"Wifi":{"AP":1,"SSId":"HalloNachbar","BSSId":"98:9B:CB:96:0A:E5","Channel":11,"Mode":"HT20","RSSI":66,"Signal":-67,"LinkCount":1,"Downtime":"0T00:00:05"}}}
16:45:57.962 MQT: stat/ZigbeeBridge/STATUS12 = {"StatusSTK":{"Exception":28,"Reason":"LoadProhibited","EPC":"40184b02","EXCVADDR":"00000000","CallChain":["40184aff","40174b6a","40184ddd","40184e3b","40174442","40128e67","4010fbe8","400d442f","4010ba00","40127df7","400d9049","400d920a","40114644","401417c2","4013f858","401384e0","40139777","40133bd0","4011b21b","4011e92c","40127df7","400dea1c","400d93d1","401501ea"]}}

• Set weblog to 4 and then, when you experience your issue, provide the output of the Console log:

  Console output here:

TO REPRODUCE

Steps to reproduce the behavior:
Flash the software and try to add a zigbee device

EXPECTED BEHAVIOUR

A clear and concise description of what you expected to happen.
Menu buttons are active. Server runs on port 8888

SCREENSHOTS

If applicable, add screenshots to help explain your problem.

ADDITIONAL CONTEXT

Add any other context about the problem here.

(Please, remember to close the issue when the problem has been addressed)

[sfromis]

When you configure it for TCP access (ser2net tunnel), Tasmota is not in any way involved in Zigbee operation, as it is all up to what's on the other end, like ZHA or Zigbee2MQTT. Hence, there will be no Zigbee buttons in the Tasmota web UI, and no pairing there either.

Did you run the command TCPStart 8888 to have it listen to that port for the tunnel?

[oywino]

Sorry for jumping in - just a short question:
When I issue the command TCPStart 8888 I get RESULT = {"Command":"Unknown"}
I'm on Tasmota 14.2.0
Please explain?

[sfromis]

Before having the TCP tunnel to Z2M/ZHA (and Tasmota not being involved in Zigbee), you need to change the configuration to have the serial pins be TCP Tx/Rx instead of Zigbee Tx/Rx.

[oywino]

I'm not sure I understand.
My actual issue is explained here: #22128
Perhaps I shouldn't be using this TCPStart 8888 command at all in my case?

[Jambola77]

Yes, Server is acvtive at port 8888 and I can see that a connection is recognized from my HA server.

08:42:12.404 TCP: Starting TCP server on port 8888
08:42:12.410 MQT: stat/ZigbeeBridge/RESULT = {"TCPStart":"Done"}
08:43:01.752 TCP: Got connection from 192.168.1.202