Bug located in ...PrimeRuntimeError: CAD import failed

[ragulselvaraj20]

🔍 Before submitting the issue

• I have searched among the existing issues
• I am using a Python virtual environment

🐞 Description of the bug

Unable to import the cad model

📝 Steps to reproduce

"filename.scdoc"

💻 Which operating system are you using?

Windows

📀 Which ANSYS version are you using?

2024r1

🐍 Which Python version are you using?

3.11

📦 Installed packages

all the required pyprime mesh package

[waltersma]

Hi @ragulselvaraj20,

Please can you provide more information on the error you are experiencing? Is there any output you can share? Can you provide the output of a "pip freeze" to give an indication of the installed packages in the environment you are working? Are you able to read the file into SpaceClaim 2024R1 locally from the same machine and is the environment variable AWP_ROOT241 set correctly pointing to the install directory "\ANSYS Inc\v241"?

Thanks