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Since this morning, the createInboundPlan interface has the problem "We encountered an internal error. Please try again" #4183

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asd6979448 opened this issue Sep 19, 2024 · 3 comments
Open

Since this morning, the createInboundPlan interface has the problem "We encountered an internal error. Please try again" #4183

asd6979448 opened this issue Sep 19, 2024 · 3 comments
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@mafge

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@asd6979448
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Can anyone tell me what's going on?
@asd6979448
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This error doesn't happen every time. It happens when I split the items into multiple boxes.

@mafge mafge self-assigned this Sep 19, 2024
@mafge
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mafge commented Sep 19, 2024

Hi @asd6979448,
sorry for the inconveniences and thanks for reaching out!
Does this happen when you select a placement option with multiple shipments? I am asking because there is a known issue with multiple shipments that is currently investigated by the team.
Thanks,
Marc
Selling Partner Developer Services

@Ironkyy
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Ironkyy commented Sep 20, 2024

When do you expect this issue to be resolved?

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@asd6979448 @Ironkyy @mafge