Orders missing price and currency

[bghitulescu]

Hello,

Not sure if doing something wrong or if there's a specific flow that should be following but when we read orders using /orders/v0/orders we are not getting back the OrderTotal (https://developer-docs.amazon.com/sp-api/docs/orders-api-v0-reference#get-ordersv0orders)

The OrderTotal is optional but we've ended up with Shipped orders which have no currency or price. When the currency and price is missing on order level, they are also missing from order item level.

Here's an example for an order read today:

{
   "BuyerInfo":{},
   "AmazonOrderId":"<fake>",
   "EarliestShipDate":"1995-01-01T00:00:00Z",
   "SalesChannel":"Non-Amazon",
   "OrderStatus":"Unshipped",
   "NumberOfItemsShipped":0,
   "OrderType":"StandardOrder",
   "IsPremiumOrder":false,
   "IsPrime":false,
   "FulfillmentChannel":"AFN",
   "NumberOfItemsUnshipped":4,
   "HasRegulatedItems":false,
   "IsReplacementOrder":"false",
   "IsSoldByAB":false,
   "LatestShipDate":"1995-01-01T00:00:00Z",
   "ShipServiceLevel":"Standard",
   "IsISPU":false,
   "MarketplaceId":"<fake>",
   "PurchaseDate":"2023-06-29T07:03:32Z",
   "IsAccessPointOrder":false,
   "SellerOrderId":"<fake>",
   "IsBusinessOrder":false,
   "IsGlobalExpressEnabled":false,
   "LastUpdateDate":"2023-07-24T07:34:53Z",
   "ShipmentServiceLevelCategory":"Standard"
}

Any ideas?

Thank you,
Bogdan

[cyj153]

Has this issue been resolved? I've encountered the same problem where some orders have an OrderTotal while others don't.

[AnnapurnaNeerukonda]

@cyj153 @bghitulescu how did you handle missing order totals ?

[ritikacd]

Hi @cyj153 and @AnnapurnaNeerukonda

Can you share more details about the Order's sales channel and status where you see missing Order Total?

Thanks,
Ritika
Selling Partner Developer Services