Getting "Label for shipment cannot be found" when requesting Pallet Labels for an LTL Shipment

[rrff123]

When using the Fulfillment Inbound API /getLabels call requesting LabelType=PALLET it returns the following error message:

{ "errors": [ { "code": "InvalidInput", "message": "Label for shipment cannot be found!", "details": "" } ]}

If in Seller Central the Shipment is converted pallet labels can be printed manually. Anyone having the same issue?

[abhishek-hopstack]

i am having the same issue. do you have any solution for this @rrff123

[haoxi911]

Same here. Not sure what is the root cause.

[haoxi911]

Have you figured it out yet? @rrff123 @abhishek-hopstack

[dmelendez35]

Did somebody figured it out yet? I'm having the same issue