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Amplitude With userid no any event reporting #603

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arian921017 opened this issue Jul 26, 2023 · 1 comment
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Amplitude With userid no any event reporting #603

arian921017 opened this issue Jul 26, 2023 · 1 comment
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@arian921017
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arian921017 commented Jul 26, 2023

When we use "amplitude-js": "8.21.2" for web tracking

We tracked the createProfiled of users, but found that some users only had userids and did not report any events.

image image

Related Tracking Properties
Total Events
Total Sessions
First Seen
Last Seen
All "-"

Environment

  • JS SDK Version:"amplitude-js": "8.21.2"
  • Browser and Version: chrome
  • amplitude version: v1
@arian921017 arian921017 added the bug Something isn't working label Jul 26, 2023
@justin-fiedler
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justin-fiedler commented Jul 26, 2023

Hi @arianshirepublik thanks for using Amplitude.

The Event Explorer and User Lookup tools only show "Events", not "Identify" operations. The state you described is possible if the user is only tracked with identify() or setUserId() calls which will dispatch an Identify to the server with the user identity updates (user_id, user_properties).

You can view user_properties on Events in the User Lookup, but they represent the current User state (from the server) applied to an Event at the time it was received.

More details here:
https://www.docs.developers.amplitude.com/data/sdks/typescript-browser/#user-properties

Note, this is different than how Events and Identify's appear in the Chrome Extension, which instead shows the content of client requests to the server and includes both Event's and Identify's.
https://chrome.google.com/webstore/detail/amplitude-event-explorer/acehfjhnmhbmgkedjmjlobpgdicnhkbp

Hope this helps!

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