From ec6da8a05f7b36f2e2e6805ea348ac6a249b34ab Mon Sep 17 00:00:00 2001 From: Donna Date: Wed, 28 May 2025 16:21:12 +0200 Subject: [PATCH 1/2] adding monthly sessions to support page --- pages/support.en-US.mdx | 18 ++++++++++++++++++ 1 file changed, 18 insertions(+) diff --git a/pages/support.en-US.mdx b/pages/support.en-US.mdx index 0fa59a3..cd0176f 100644 --- a/pages/support.en-US.mdx +++ b/pages/support.en-US.mdx @@ -1,5 +1,23 @@ # Support +## Monthly sessions + +To help you get the most out of our platform, we offer two types of live digital sessions via Jitsi (an open-source video conferencing tool): + +#### 1. Platform Onboarding + +**When**: Every 2nd Thursday of the month at 1:00 PM\ +**What to expect**: A guided walkthrough of key features, best practices, and tips for new and existing users.\ +**Join here**: https://meet.jit.si/MonthlyPlatformOnboarding + +#### 2. Platform Q&A + +**When**: Every 4th Thursday of the month at 1:00 PM\ +**What to expect**: An open session to ask questions, troubleshoot issues, and get expert advice.\ +**Join here**: https://meet.jit.si/MonthlyPlatformQandA + +## Need additional help? + We are a small team, but we move fast and your success is ours! If you still have questions, you can fill out the form below, and we’ll get back to you within two business days. From 29aa390d74ca39be435df08a4f05c559968c0d14 Mon Sep 17 00:00:00 2001 From: Donna Date: Fri, 6 Jun 2025 16:41:27 +0200 Subject: [PATCH 2/2] add timezone and dates --- pages/support.en-US.mdx | 18 ++++++++++++++++-- 1 file changed, 16 insertions(+), 2 deletions(-) diff --git a/pages/support.en-US.mdx b/pages/support.en-US.mdx index cd0176f..0f6b1ec 100644 --- a/pages/support.en-US.mdx +++ b/pages/support.en-US.mdx @@ -6,16 +6,30 @@ To help you get the most out of our platform, we offer two types of live digital #### 1. Platform Onboarding -**When**: Every 2nd Thursday of the month at 1:00 PM\ +**When**: Every 2nd Thursday of the month at 1:00 PM (Amsterdam Time, CET/CEST)\ **What to expect**: A guided walkthrough of key features, best practices, and tips for new and existing users.\ **Join here**: https://meet.jit.si/MonthlyPlatformOnboarding #### 2. Platform Q&A -**When**: Every 4th Thursday of the month at 1:00 PM\ +**When**: Every 4th Thursday of the month at 1:00 PM (Amsterdam Time, CET/CEST)\ **What to expect**: An open session to ask questions, troubleshoot issues, and get expert advice.\ **Join here**: https://meet.jit.si/MonthlyPlatformQandA +#### Sessions June - December 2025 +| Month | Onboarding (2nd Thursday) | Q&A (4th Thursday) | +|-------|----------------------------|-------------------| +| June | 12 June 2025 | 26 June 2025 | +| July | 10 July 2025 | 24 July 2025 | +| August | 14 August 2025 | 28 August 2025 | +| September | 11 September 2025 | 25 September 2025 | +| October | 9 October 2025 | 23 October 2025 | +| November | 13 November 2025 | 27 November 2025 | +| December | 11 December 2025 | No session (Christmas period) | + + +> **Note**: All sessions are at **1:00 PM CET/CEST** (Amsterdam time). + ## Need additional help? We are a small team, but we move fast and your success is ours!