diff --git a/src/EventListener/ExceptionListener.php b/src/EventListener/ExceptionListener.php
index 1f6bdf01b..89c1dbb6f 100644
--- a/src/EventListener/ExceptionListener.php
+++ b/src/EventListener/ExceptionListener.php
@@ -71,6 +71,10 @@ public function onConsoleError(ConsoleErrorEvent $event): void
                 case 'Could not extract aliases to {destination}':
                     $this->helpMessages[] = 'Check that you have write access to the directory';
                     break;
+                case 'Unable to import local database. {message}':
+                    $this->helpMessages[] = 'Check for MySQL warnings above or in the server log (/var/log/mysql/error.log)';
+                    $this->helpMessages[] = 'Frequently, `MySQL server has gone away` messages are caused by max_allowed_packet being exceeded.';
+                    break;
             }
         }
 
diff --git a/tests/phpunit/src/Misc/ExceptionListenerTest.php b/tests/phpunit/src/Misc/ExceptionListenerTest.php
index a46e9657d..fd6c26096 100644
--- a/tests/phpunit/src/Misc/ExceptionListenerTest.php
+++ b/tests/phpunit/src/Misc/ExceptionListenerTest.php
@@ -102,6 +102,13 @@ public function providerTestHelp(): array
                 new AcquiaCliException('Could not extract aliases to {destination}'),
                 'Check that you have write access to the directory',
             ],
+            [
+                new AcquiaCliException('Unable to import local database. {message}'),
+                [
+                    'Check for MySQL warnings above or in the server log (/var/log/mysql/error.log)',
+                    'Frequently, `MySQL server has gone away` messages are caused by max_allowed_packet being exceeded.',
+                ],
+            ],
             [
                 new ApiErrorException((object) [
                     'error' => '',