General: What is uniquely Bitcoin to our UXR Toolkit?

[aassoiants]

No description provided.

[stackingsaunter]

I want to open a discussion on how we can make UXR Toolkit a Bitcoin UXR Toolkit.

In the same vein as Bitcoin Design Guide is all about bitcoin products and UX, Bitcoin UXR Toolkit should somehow convey specifics of UXR in Bitocoin sphere. This will make it special among other UXR toolkits or guides and will (hopefully) make it more useful for Bitcoin product creators and researchers!

Two main activities come to my mind how we can tackle this:

1. Relate each method to Bitcoin
I really like that @aassoiants (I assume) added "How doing this method with bitcoin and lighting products is unique" to our methods format. If we follow this well, this should fulfil most of the goal here.

We can do 2 things here:

• With each method think about and lay out how this relates to bitcoin/lightning
• If you use any examples of the method, always use bitcoin related products. This may be one sentence hypothetical example or a case study included.

2. Write a general article(s) on things relating to UXR and Bitocoin that relate to all methods
Find out all the crossroads of Bitcoin and UXR and relates or can be applied to all methods and gather it all in a nice article or even a few!

This is what comes to my mind, by I am super interested in hearing from you of some other ways we can do this!

[stackingsaunter]

Here I will post my loosely thoughts around 2 UXR/bitcoin areas which could probably end up in 1. or 2. activity^ Writing it down just to show what I mean and not to forget it:

Compensation to participants

• Decide how will you compensate fiat or satoshis?
• If you're paying with bitcoin, but compensation is priced in fiat, take into account exchange rate volatility (especially when sending onchain)
• Take into account fees
• Make sure participants know how to receive payment
• Know beforehand how the payment will be made: lnaddress, invoice, onchain? maybe some custodial tips side like Lightsats?
• Advantages: paying with bitcoin is somewhat easier than fiat as it's open and borderless protocol. We can test users around the world and do not pay high fees or wait a few days for wire transfers.

Security & sensitive data

• Many bitcoiners care about privacy a lot, they may not be willing to show faces/name/voice or any sensitive data (age, country of origin, etc). They can be probably treated as a separate persona and have very special needs! That means we may get less data about the users, If we want to respect their anonymity.
• Bitcoin is sometimes associated with wealth, and even if not all bitcoiners are wealthy this may be the perception of people around. And yeah, some of them are wealthy. Keep that in mind to protect participants.

[mouxdesign]

Some very good points you added in here Jakub. Some of them are also very relevant to the usability testing.

Will capture some of the stuff from here and move it over to the usability testing one as alot of the points you mentioned are relevant there.

#12

[GBKS]

A few thoughts on this. Overall, there are 1,000,000 articles out there about research techniques. We don't need to add more, instead we can link out and make our text focus on how it relates to working in open-source bitcoin land.

Bitcoin means:

• Financial products and use cases
• Global user bases
• Bitcoin design principles
• New users need to (un)learn a lot of things (recovery phrases, unit symbols, addresses, volatility...)
• A quickly evolving technology

Open-source means:

• Public collaboration
• Community-centered product development
• Mostly voluntary contribution
• Consensus-based decision-making
• Reliance on free tools

Both of those categories heavily shape what the researcher does, how they apply their tools, and how they work within their team and ecosystem.

I think a key here is also to give lots of practical examples from prior work. Since we can link out to the general research stuff elsewhere, we can share more real-life examples, practical tips & tools, etc. Like in the accessibility page, where we start with a general intro, and then provide lots of practical tips and resources that are bitcoin-specific.