Synapse-admin does not work by displaying an error #15

Nalla22 · 2022-03-21T23:05:08Z

The application has not been working for several weeks

Hello, I tried to use the application a month ago, and it displayed the message next error message :

I left it out hoping that it was going to be updated and the problem fixed, but unfortunately it presents still the same malfunction, with this error that is constantly displayed at launch.

Thank you for helping me to solve the problem.

tio-trom · 2022-04-22T19:27:24Z

Same here.

wrapper · 2022-05-30T14:41:17Z

+1

lapineige · 2022-06-25T15:42:14Z

I wonder were we can find the relevant log…

tio-trom · 2022-06-25T16:28:32Z

I think they are already working on a solution for this, but it takes a long time to release it seems. See #13

tio-trom · 2022-09-02T04:03:52Z

I think this kinda stalled :D - I hope they can fix it soon so we can properly manage synapse.

lapineige · 2022-09-03T17:25:19Z

It depends on volunteer time and energy, so we will see :)

tio-trom · 2022-09-03T20:46:46Z

It depends on volunteer time and energy, so we will see :)

Always much appreciation for such volunteer efforts!

retiolus · 2022-11-03T18:22:21Z

This is still an issue

tio-trom · 2022-11-03T18:38:26Z

Yes same here. I have the latest Synapse and Synapse Admin packages installed.....

Gredin67 · 2023-01-20T09:38:06Z

@ericgaspar
isn't the problem simply that the YunoHost User used to connect to synapse_admin should be a synapse administrator (in matrix-synapse postgresql DB)?
If yes, we should:

add synapse-admin_ynh to the Admins YunoHost Group rather than to the All Users YunoHost Group ( or create a new Synapse Admins YunoHost Group in synapse_ynh package @Josue-T )
Set users of the Admins YunoHost Group (or users of the newly created Synapse Admins YunoHost Group) as Synapse Admins -> https://github.com/YunoHost-Apps/synapse_ynh#set-user-as-admin

Gredin67 · 2023-01-20T09:45:08Z

see also https://github.com/YunoHost-Apps/synapse_ynh#administration-api

mx4k · 2023-01-20T11:28:00Z

see also https://github.com/YunoHost-Apps/synapse_ynh#administration-api

Doesn't work for me.

wrapper · 2023-01-24T16:59:44Z

see also https://github.com/YunoHost-Apps/synapse_ynh#administration-api

I'm not able to fix via this method either

tituspijean · 2023-02-19T16:10:20Z

Current state of the app should be OK. Please reopen an issue if it arises.

lapineige · 2023-04-20T07:46:58Z

It's not working for a fresh Synapse admin install and up-to-date Synapse. Admin API has visitors rights.
(we can't reopen btw)

tituspijean · 2023-04-20T07:50:22Z

Can you share logs from the browser console and the app service?

lapineige · 2023-04-20T21:39:28Z

Browser console:

Blocage d’une requête multiorigine (Cross-Origin Request) : la politique « Same Origin » ne permet pas de consulter la ressource distante située sur https://matrix.domain.tld/_synapse/admin/v2/users?deactivated=false&dir=f&from=0&guests=true&limit=10&order_by=name. Raison : la redirection externe de requêtes CORS n’est pas autorisée.

Blocage d’une requête multiorigine (Cross-Origin Request) : la politique « Same Origin » ne permet pas de consulter la ressource distante située sur https://matrix.domain.tld/_synapse/admin/v2/users?deactivated=false&dir=f&from=0&guests=true&limit=10&order_by=name. Raison : échec de la requête CORS. Code d’état : (null).

Those URLs redirects to SSO if I try to load them.

tituspijean · 2023-04-21T10:12:12Z

On which domain have you installed Synapse Admin?
The app should have added a endpoint.nginx.conf file in Synapse's domain NGINX configuration. Can you check so?

lapineige · 2023-04-21T20:28:22Z

I have this in synapse-admin.conf :

#sub_path_only rewrite ^/$ / permanent;
location / {

  alias /var/www/synapse-admin/;

  index index.html;
  try_files $uri $uri/ /index.html;

  # Include SSOWAT user panel.
  include conf.d/yunohost_panel.conf.inc;
}

tituspijean · 2023-04-22T08:00:31Z

You have ignored my first question and misread my second 😇😅

lapineige · 2023-04-22T15:37:15Z

Oh that's right joy

In synapse-admin.endpoint.conf:

location /_synapse/admin {

        proxy_pass http://127.0.0.1:SOMEPORTNUMBER;
        proxy_set_header X-Forwarded-For $remote_addr;
        proxy_set_header X-Forwarded-Proto $scheme;
        proxy_set_header Host $host;

        client_max_body_size 100M;

        proxy_http_version 1.1;
        
        more_set_headers "Access-Control-Allow-Origin: https://synapse-admin.domain.tld";
}

Synapse is on a different domain.

tituspijean · 2023-04-23T14:34:12Z

I do not understand why it is not working. :/

It works on my server. Here is the directory tree of my NGINX files for Synapse and Synapse Admin, along with their content (port can change depending on the server). Can you check yours match?

/etc/nginx/conf.d
├ synapse.local.d
│  ├─ synapse.conf
│  ├─ synapse_server_name.conf
│  └─ synapse-admin.endpoint.conf   # has same port as synapse.conf
└ synapse-admin.local.d
   └─ synapse-admin.conf

#/etc/nginx/conf.d/synapse.local.d/synapse.conf
location /_matrix/ {
        proxy_pass http://localhost:8008;
        proxy_set_header X-Forwarded-For $remote_addr;
        proxy_set_header X-Forwarded-Proto $scheme;
        proxy_set_header Host $host;

        client_max_body_size 100M;

        # Use the specific path for the php file. It's more secure than global php path
        location /_matrix/cas_server.php {
            alias /var/www/synapse/;
            fastcgi_split_path_info ^(.+?\.php)(/.*)$;
            fastcgi_pass unix:/run/php7.4-fpm-synapse.sock;
            include fastcgi_params;
            fastcgi_param REMOTE_USER $remote_user;
            fastcgi_param PATH_INFO $fastcgi_path_info;
            fastcgi_param SCRIPT_FILENAME cas_server.php;
        }
}

#/etc/nginx/conf.d/synapse.local.d/synapse_server_name.conf

location /.well-known/matrix/server {
    return 200 '{"m.server": "synapse.local:8448"}';
    add_header Content-Type application/json;
    add_header Access-Control-Allow-Origin '*';
}

location /.well-known/matrix/client {
    return 200 '{
        "m.homeserver": { "base_url": "https://synapse.local" },
        "im.vector.riot.jitsi": {"preferredDomain": "jitsi.riot.im"},
        "im.vector.riot.e2ee": {"default": true }
    }';
    add_header Content-Type application/json;
    add_header Access-Control-Allow-Origin '*';
}

# /etc/nginx/conf.d/synapse.local.d/synapse-admin.endpoint.conf
location /_synapse/admin {

        proxy_pass http://127.0.0.1:8008;
        proxy_set_header X-Forwarded-For $remote_addr;
        proxy_set_header X-Forwarded-Proto $scheme;
        proxy_set_header Host $host;

        client_max_body_size 100M;

        proxy_http_version 1.1;

        more_set_headers "Access-Control-Allow-Origin: https://synapse-admin.local";
}

# /etc/nginx/conf.d/synapse-admin.local.d/synapse-admin.conf
#sub_path_only rewrite ^/$ / permanent;
location / {

  proxy_pass        http://127.0.0.1:9090;
  proxy_redirect    off;
  proxy_set_header  Host $host;
  proxy_set_header  X-Real-IP $remote_addr;
  proxy_set_header  X-Forwarded-Proto $scheme;
  proxy_set_header  X-Forwarded-For $proxy_add_x_forwarded_for;
  proxy_set_header  X-Forwarded-Host $server_name;

  proxy_http_version 1.1;
  proxy_set_header Upgrade $http_upgrade;
  proxy_set_header Connection "upgrade";

  client_max_body_size 50M;

  # Include SSOWAT user panel.
  include conf.d/yunohost_panel.conf.inc;
}

lapineige · 2023-04-23T17:45:29Z

"m.homeserver": { "base_url": "https://synapse.local" },

I have my synapse domain as URL here. I guess you changed yours, as for the rest of these URLs ?

The only particular thing I have is that synapse-admin is in a sub.sub.domain.

Wait…

/etc/nginx/conf.d/synapse-admin.local.d/synapse-admin.conf

This one is very different in my case.

I have:

 #sub_path_only rewrite ^/$ / permanent;
 location / {

   alias /var/www/synapse-admin/;

  index index.html;
  try_files $uri $uri/ /index.html;

  # Include SSOWAT user panel.
  include conf.d/yunohost_panel.conf.inc;
 }

Can I ask you how you generate that folder tree view ?

lapineige · 2023-04-23T17:56:23Z

I also noticed synapse-admin service was stopped a few days ago 🤔

service synapse-admin status

Loaded: not-found (Reason: Unit synapse-admin.service not found.)
Active: failed (Result: exit-code)

Apr 20 systemd[1]: Stopping Synapse Admin...
Apr 20 systemd[1]: synapse-admin.service: Main process exited, code=exited, status=1/FAILURE
Apr 20 systemd[1]: synapse-admin.service: Failed with result 'exit-code'.
Apr 20 systemd[1]: Stopped Synapse Admin.
Apr 20 systemd[1]: synapse-admin.service: Consumed 35.833s CPU time.

But can't restart it:

service synapse-admin restart
Failed to restart synapse-admin.service: Unit synapse-admin.service not found.

lapineige · 2023-04-23T19:23:53Z

If I try to use your nginx conf for synapse-admin, I have a 502 Bad Gateway.

No systemd service installed this time (it was from an old backup I guess ?).

lapineige · 2023-04-23T19:27:22Z

I tried this version #36
403 forbidden.

tituspijean · 2023-04-24T13:36:07Z

/etc/nginx/conf.d/synapse-admin.local.d/synapse-admin.conf

This one is very different in my case.

I think that's an error on my end. I will check that tonight.

lapineige · 2023-04-24T20:18:30Z

No hurry :)

tituspijean · 2023-04-24T21:31:19Z

I was running an older version of the app (somehow the catalog was not updated on my server...) now it's up-to-date and still working:

# /etc/nginx/conf.d/synapse-admin.local.d/synapse-admin.conf
#sub_path_only rewrite ^/$ / permanent;
location / {

  alias /var/www/synapse-admin/;

  index index.html;
  try_files $uri $uri/ /index.html;

  # Include SSOWAT user panel.
  include conf.d/yunohost_panel.conf.inc;
}

Can I ask you how you generate that folder tree view ?

Manually. 😅

lapineige · 2023-04-24T21:40:30Z

Ok, I have the same, it doesn't work.

tituspijean · 2023-04-24T21:42:50Z

Hum... have you made the user you are logging in with an admin of Synapse? (cf. https://github.com/YunoHost-Apps/synapse_ynh#set-user-as-admin)

lapineige · 2023-04-24T21:50:43Z

Yes, a long time ago.

lapineige · 2023-06-16T07:43:22Z

I tried again with both version (normal, v2) with no success.

tio-trom · 2023-06-17T13:49:02Z

Same here. Updated to the latest both synapse and this package. Same error.

tio-trom · 2023-06-19T21:03:01Z

Fixed for me!

We realized that in the file /etc/ssowat/conf.json the synapse.admin_api "uris" was wrong. It had url/_matrix/_synapse instead of url/_synapse. Change that, restart Matrix. All works for me now!

lapineige · 2023-06-22T12:48:46Z

Doesn't work for me, I can't connect (it seems to work and then "the session ended").
Did you change also the other lines ?

tio-trom · 2023-06-22T13:32:12Z

This is what I have in that file:

  "synapse.admin_api": {
            "auth_header": false,
            "label": "matrix.trom.tf (Server administration API.)",
            "public": true,
            "show_tile": false,
            "uris": [
                "matrix.trom.tf/_synapse"
            ],
            "use_remote_user_var_in_nginx_conf": true,
            "users": [
             ****
            ]
        },
        "synapse.main": {
            "auth_header": true,
            "label": "matrix.trom.tf",
            "public": false,
            "show_tile": false,
            "uris": [
                "matrix.trom.tf/_matrix/cas_server.php/login"
            ],
            "use_remote_user_var_in_nginx_conf": true,
            "users": [
            ****
            ]
        },
        "synapse.server_api": {
            "auth_header": false,
            "label": "matrix.trom.tf (Server access for client apps.)",
            "public": true,
            "show_tile": false,
            "uris": [
                "matrix.trom.tf/_matrix"
            ],
            "use_remote_user_var_in_nginx_conf": true,
            "users": [
              ****
            ]
        },
        "synapse.server_client_infos": {
            "auth_header": false,
            "label": "matrix.trom.tf (Server info for clients. (well-known))",
            "public": true,
            "show_tile": false,
            "uris": [
                "matrix.trom.tf/.well-known/matrix"
            ],
            "use_remote_user_var_in_nginx_conf": true,
            "users": [
               ****
            ]
        },

lapineige · 2023-06-22T20:51:29Z

I have a similar one 🤔
Except users is empty.
And label is just Synapse and derivatives, not domain.tld like you.

tio-trom · 2023-06-22T20:53:29Z

Make sure you also did this change in nginx https://github.com/YunoHost-Apps/synapse_ynh/pull/392/files

My nginx is this:

location /_matrix/ {
        proxy_pass http://localhost:8008;
        proxy_set_header X-Forwarded-For $remote_addr;
        proxy_set_header X-Forwarded-Proto $scheme;
        proxy_set_header Host $host;

        client_max_body_size 100M;

        # Use the specific path for the php file. It's more secure than global php path
        location /_matrix/cas_server.php {
            alias /var/www/synapse/;
            fastcgi_split_path_info ^(.+?\.php)(/.*)$;
            fastcgi_pass unix:/run/php7.4-fpm-synapse.sock;
            include fastcgi_params;
            fastcgi_param REMOTE_USER $remote_user;
            fastcgi_param PATH_INFO $fastcgi_path_info;
            fastcgi_param SCRIPT_FILENAME cas_server.php;
        }
}


location /_synapse/ {
        proxy_pass http://localhost:8008;
        proxy_set_header X-Forwarded-For $remote_addr;
        proxy_set_header X-Forwarded-Proto $scheme;
        proxy_set_header Host $host;

        client_max_body_size 10M;
}

lapineige · 2023-06-22T20:56:35Z

Done, no change :(

tio-trom · 2023-06-22T21:01:07Z

Did you restart Nginx and also the Matrix service? Maybe reboot you server.

lapineige · 2023-06-22T21:10:35Z

Oh no, just Nginx. I'll try.
…
No luck :(

tio-trom · 2023-06-23T22:53:36Z

Damn....but do you get the same exact error as before?

lapineige · 2023-06-24T06:32:39Z

No.
I have the "the session ended" error that come back to the login page.

tio-trom · 2023-07-15T03:05:37Z

No. I have the "the session ended" error that come back to the login page.

Ok so perhaps this is another issue than the one in the OP.

lapineige · 2023-07-24T08:15:04Z

Does anyone knows how to get some log to diagnose this ?

The only thing I found was in the web console : Blocage d’une requête multiorigine (Cross-Origin Request) : la politique « Same Origin » ne permet pas de consulter la ressource distante située sur https://matrix.mydomain.tld/_synapse/admin/v2/users?deactivated=false&dir=f&from=0&guests=true&limit=10&order_by=name. Raison : la redirection externe de requêtes CORS n’est pas autorisée.

tituspijean mentioned this issue Mar 28, 2022

Error : NetworkError when attempting to fetch ressource #16

Closed

lapineige mentioned this issue Jul 26, 2022

Fix integration with Synapse #13

Merged

2 tasks

tituspijean mentioned this issue Sep 29, 2022

Fix integration with Synapse #19

Merged

2 tasks

ericgaspar closed this as completed in #19 Sep 30, 2022

ericgaspar reopened this Nov 3, 2022

tituspijean closed this as completed Feb 19, 2023

tituspijean reopened this Apr 20, 2023

lapineige mentioned this issue Apr 23, 2023

Version 2 #36

Closed

2 tasks

tio-trom mentioned this issue Jun 19, 2023

Password reset conflicts with YNH permissions YunoHost-Apps/synapse_ynh#340

Closed

Synapse-admin does not work by displaying an error #15

Synapse-admin does not work by displaying an error #15

Comments

Nalla22 commented Mar 21, 2022

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wrapper commented May 30, 2022

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