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Describe the bug
Meshcommader Remote Desktop randomly freeze then only display black screen after reconnect
Note:
Issue only happen when our application is running. Application is streaming 3 depth stream and 3 RGB stream from 3 intel realsense camera. Using Matlab and OpenGL to process the data.
Issue only observed with DELL optiplex 7000 small form factor (intel 12700) and optiplex 7000 micro form factor (intel 12900). Not observed on previous model of the same line of PC.
on Small form factor, attempt to reconnect lead to only black screen
On Micro form factor, attempt to reconnect lead to following screen
Remote Device (please complete the following information):
DELL Optiplex 7000 Small form and Micro Form Factor
Win 10 LTSC 21H2
LAN
Issue happen with both DP emulator and monitor connected.
Things have been tried:
Update BIOS to latest from DELL
Update Intel UHD 770 to latest and few other latest drivers
Install all intel drivers from DELL website.
Tried all KVM setting on meshcommander
The text was updated successfully, but these errors were encountered:
After that I tried to reconnect but only got black screen.
I dont think its meshcommander problem but rather some weird interaction between our application - intel gen 12th AMT vpro. Any insight into whats going on here is much appreciated.
Describe the bug
Meshcommader Remote Desktop randomly freeze then only display black screen after reconnect
Note:
Issue only happen when our application is running. Application is streaming 3 depth stream and 3 RGB stream from 3 intel realsense camera. Using Matlab and OpenGL to process the data.
Issue only observed with DELL optiplex 7000 small form factor (intel 12700) and optiplex 7000 micro form factor (intel 12900). Not observed on previous model of the same line of PC.
on Small form factor, attempt to reconnect lead to only black screen
On Micro form factor, attempt to reconnect lead to following screen
Remote Device (please complete the following information):
DELL Optiplex 7000 Small form and Micro Form Factor
Win 10 LTSC 21H2
LAN
Issue happen with both DP emulator and monitor connected.
Things have been tried:
Update BIOS to latest from DELL
Update Intel UHD 770 to latest and few other latest drivers
Install all intel drivers from DELL website.
Tried all KVM setting on meshcommander
The text was updated successfully, but these errors were encountered: