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deaf.html
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<!DOCTYPE html>
<html lang="en">
<head>
<meta charset="utf-8">
<title>Accessibility posters - designing for deaf or hard of hearing</title>
<meta name="description" content="Set of posters to help people design accessible services">
<meta name="author" content="Home Office Digital, Data and Technology">
<meta name="viewport" content="width=device-width, initial-scale=1">
<meta name="twitter:card" content="summary">
<meta name="twitter:image" content="">
<meta name="twitter:site" content="https://ukhomeoffice.github.io/accessibility-posters/">
<meta name="twitter:creator" content="Home Office Digital, Data and Technology">
<meta name="twitter:title" content="Designing for accessibility">
<meta name="twitter:description" content="Set of posters to help people design accessible services">
<meta property="og:url" content="https://ukhomeoffice.github.io/accessibility-posters/">
<meta property="og:title" content="Designing for accessibility">
<meta property="og:description" content="Set of posters to help people design accessible services">
<meta property="og:image" content="og-image.png?0.18.4">
<link rel="stylesheet" href="css/main.css">
<script src="https://ajax.googleapis.com/ajax/libs/jquery/3.1.1/jquery.min.js"></script>
<link rel='mask-icon' href='favicon.svg'>
<link rel="icon" href="favicon.ico">
</head>
<body>
<header>
<div class="wrapper-header">
<div class="header-logo">
<?xml version="1.0" encoding="UTF-8" standalone="no"?>
<svg preserveAspectRatio="xMinYMin meet" viewBox="0 0 578 138" version="1.1" class="svg-logo">
<title>Home_Office</title>
<defs></defs>
<g id="Page-1" stroke="none" stroke-width="1" fill="none" fill-rule="evenodd">
<g id="Home_Office" fill-rule="nonzero">
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</g>
</svg>
</div>
<div class="header-title">
<a href="https://ukhomeoffice.github.io/accessibility-posters/" class="header-name">Accessibility posters</a>
</div>
</div>
</header>
<main>
<div class="row">
<div class="large-3 medium-3 columns">
<nav class="posters-nav">
<ul>
<li><a href="https://ukhomeoffice.github.io/accessibility-posters/">Home</a></li>
<li><a href="anxiety">Anxiety</a></li>
<li><a href="autism">Autistic spectrum</a></li>
<li><a href="deaf" class="active">Deaf or hard of hearing</a></li>
<li><a href="dyslexia">Dyslexia</a></li>
<li><a href="lowvision">Low vision</a></li>
<li><a href="physical">Physical or motor disabilities</a></li>
<li><a href="screenreaders">Screenreaders</a></li>
</ul>
</nav>
</div>
<div class="large-9 medium-9 columns">
<div class="poster-header deaf">
<h1 class="heading-xlarge">Designing for users who are deaf or hard of hearing</h1>
<img src="images/deaf/deaf-icon-new.svg" alt="" class="header-svg">
</div>
<section class="poster-section poster-section__deaf">
<h2 class="poster-heading-bold">Write in plain English</h2>
<h3 class="poster-heading">Don't use complicated words or figures of speech</h3>
<p>People who use British Sign Language may consider this to be their first language. They may consider English to be their second language. Sentence structure differs between these two languages and therefore content should be kept simple to make it easier for BSL users to read.</p>
</section>
<section class="poster-section poster-section__deaf">
<h2 class="poster-heading-bold">Use subtitles or provide transcripts for videos</h2>
<h3 class="poster-heading">Don't put content in audio or video only</h3>
<p>Users who are Deaf, deaf or hard of hearing will need to access your videos in a visual way. Do not rely on the user’s ability to lipread to understand what is being said. Videos should include subtitles, a transcript, or a British Sign Language interpreter - the more of these you can include the more user needs you will meet.</p>
</section>
<section class="poster-section poster-section__deaf">
<h2 class="poster-heading-bold">Use a linear, logical layout</h2>
<h3 class="poster-heading">Don't make complex layouts and menus</h3>
<p>Users who have English as their second language may find it tiring or difficult to read lots of text. A logical layout can help users judge what content they need to read in order to complete their task. </p>
</section>
<section class="poster-section poster-section__deaf">
<h2 class="poster-heading-bold">Break up content with sub-headings, images and videos</h2>
<h3 class="poster-heading">Don't make users read long blocks of content</h3>
<p>British Sign Language is a very visual language - using visuals instead of text may be of benefit to these users, given the right context. Long blocks of text are difficult to read for those whose first language is not English. Headers help to explain the purpose of the copy that follows.</p>
</section>
<section class="poster-section poster-section__deaf">
<h2 class="poster-heading-bold">Let users ask for their preferred communication support when booking appointments</h2>
<h3 class="poster-heading">Don't make telephone the only means of contact for users</h3>
<p>A d/Deaf or hard of hearing user may not be able to answer a phone call. Allow for people to specify how they want to be contacted. If you service requires a face to face interaction, design the interface to allow for the user to request communication support (and what kind of support that needs to be).</p>
</section>
</div>
</div>
</main>
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