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[Bug]: stremio doesn't exist #1069

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HomoAmphibious opened this issue Jan 7, 2025 · 9 comments
Open

[Bug]: stremio doesn't exist #1069

HomoAmphibious opened this issue Jan 7, 2025 · 9 comments
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@HomoAmphibious
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Stremio Platform

LG Native TV App

Describe the bug

Hello. I recently bought an LG tv and i want to download stremio. For bad luck i couldn't find stremio in the webOs app store not from search or scrolling to "s" letter to find it. I talked with LG support team and they told me that it's a developers issue because some of them don't have their apps for hd tvs only for 4k. My model is 32LQ630B6LA and in any country I've tried there was nowhere.... They also told me that developers can change this in the future with a simple update in their app to become suitable for this tv model because is 2022 and a new update in Lg tv webOs to show it up. Please do something for cheaper tvs to add stremio in our library! It is important to me. In my Samsung tv i have it and i love it. Please work on this issue to solve it. My model is 2022 and its sad not to have stremio. It's the best of the bests app. It's sad to have a 2022 model and not to have stremio because my model is HD ready and not 4K. Please make it work. I will be very happy to download it in my other tv. Thanks for your time!

To Reproduce

Go to app
Category "entertainment"
In the letter "s" alphabetical
Not found in any country

Expected behavior

I want to make tha happens

Screenshots

No response

Desktop (if applicable)

No response

Smartphone (if applicable)

No response

TV (if applicable)

TV LG 32LQ630B6LA
WebOs 2022

Logs

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Notes

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@jaruba
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jaruba commented Jan 7, 2025

I will start by saying that Stremio does exist, I promise it exists, it is definitely not an AI joke for the internet, and it is not yet another alien conspiracy, it is real, tangible and lovely

now that I have gathered your trust, and we can both agree that Stremio does indeed exist, and is a real thing that people use because it is not imaginary

may I ask if you are located in one of the following regions: Middle East and North Africa or Ukraine?

because, according to the official LG TV app release blog post: https://blog.stremio.com/stremio-is-now-available-on-lg-tvs-for-models-2020/

Stremio is currently not available on LG TV in Middle East and North Africa + Ukraine for “culturally inappropriate content”, we are looking into it but cannot make promises at this time.

If you are in one of these regions, then the reason why you can't use Stremio is because LG TV denied us within these regions until we can guarantee (what i believe to be excessive) censorship over our entire movie / series catalogs (which seems to be required by the governments or religions of these regions?)

here are photos of my 2022 LG TV that is HD ready (and not 4K capable) which is one of the TVs that are used for the official testing of the app

Stremio found in the app store search:

20250107_194001


And the TV model, which has exactly 1 letter difference compared to your TV model:

20250107_194032

@jaruba
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jaruba commented Jan 7, 2025

IMHO the 1 letter difference between the models is the region in particular, I believe we both have the same TV, yet mine finds Stremio in the app store, so i believe you are experiencing region blocking, not resolution limitations

@HomoAmphibious
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HomoAmphibious commented Jan 7, 2025 via email

@jaruba
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jaruba commented Jan 7, 2025

i don't know much about region bypassing, if i were to guess the region setting might not do what you expect it to? maybe the region is based on the LG user profile region? it would be hard to presume, but what I know is that the fact that you have a full hd tv (without 4k support) is not the reason why you can't find it in the app store

@HomoAmphibious
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HomoAmphibious commented Jan 7, 2025 via email

@HomoAmphibious
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HomoAmphibious commented Jan 7, 2025 via email

@jaruba
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jaruba commented Jan 8, 2025

A video recording would be unnecessary, here are the steps:

  • Press "Apps" button
    20250108_113427

  • Press "Magnifying Glass" icon to search
    20250108_113433

  • If I just write "s" it already suggests "Stremio"
    20250108_113450

  • And the Stremio app is the first result for "Stremio"
    20250108_113502

@aicynide
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@jaruba add stremio in webosbrew

@HomoAmphibious
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HomoAmphibious commented Jan 29, 2025 via email

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