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NightWatch Android down? 12/8 730pm est #137

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CollinCMac opened this issue Dec 9, 2021 · 50 comments
Open

NightWatch Android down? 12/8 730pm est #137

CollinCMac opened this issue Dec 9, 2021 · 50 comments

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@CollinCMac
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Hello. I know Dexcom was down for just a little bit but nightwatch seemed to have gone out as well. Anyone else? Thank you

@ucfmike98
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Mine has been down for a couple of hours now.

@CollinCMac
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That stinks but thank you. At least it's not just mine. Have a good night

@waseltzer
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The G-Watch App [https://play.google.com/store/apps/details?id=sk.trupici.g_watch} is working.
The Dexcom Home Assistant integration [https://www.home-assistant.io/integrations/dexcom/] is not working.
Wondering if there are multiple APIs for Dexcom?

@Ariesangel
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12hrs and mine is still down.

@CollinCMac
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Mine too. Thx.

@WildcatOne
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Mine stopped working at about 5:00pm EST yesterday the 8th. 15 Hours and counting. I tried to install and start using the gwatch app, but couldn't figure it out and could find any step by step instructions. I'm not very tech savvy.

@CollinCMac
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Same here, all of it. This was my saving grace with Dexcom only alerting when it's very low. Sugar made down now this down I didn't get very much sleep last night. Sure hope something corrects itself soon.

@CollinCMac
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*SugarMate

@Ariesangel
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Mine stopped working at about 5:00pm EST yesterday the 8th. 15 Hours and counting. I tried to install and start using the gwatch app, but couldn't figure it out and could find any step by step instructions. I'm not very tech savvy.

That was about the time mine stopped working. I spent probably 2hrs trying to reboot different things, updated my galaxy watch, uninstalled and reinstalled both nightwatch and wearable widgets, etc. Then started googling it and found this thread and saw I wasn't the only one with an issue.

@OhRonaldo1
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Me too
:-(

@OhRonaldo1
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Try the dexcom follow app?

@CollinCMac
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The Dexcom app is not having issues for us It's just night watch

@OhRonaldo1
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Definitely "Dexcom follow" is working. I was suggesting that you try it. Is the dexcomm app ONLY alerting for extreme lows for you? There are settings to fix that problem I believe.

Good luck. Diabetes sux , dexcom makes it suck a little less

@CollinCMac
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It sure does. Thanks for all of your suggestions. It's very much appreciated! Yes we are getting the alerts but we need more of a "higher" heads up and that's what we rely on Night Watch for. Have a good day and thanks again 👍

@OhRonaldo1
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OhRonaldo1 commented Dec 9, 2021

The follow app can be set for low alert as high as 100. Do you need higher than that?
Screenshot_20211209-121006_Follow

@Jldesantis0201
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Anyone know the issue? I use Nightwatch to get readings on my android watch.

@CollinCMac
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Yes we do. He often falls as fast as 30-50 points ev 5 mins, not often but that's not enough alert time for us.

@jdmeier
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jdmeier commented Dec 9, 2021

First Sugarmate now Nightwatch...ughh! Been down since 2pm PST yesterday, no offense to dexcom or anyone else but the follow app is complete trash. Anyone know if this will be back up anytime soon???

@Jojomatic
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Jojomatic commented Dec 10, 2021

Mine stopped working as well. I set up xdrip+ (https://github.com/NightscoutFoundation/xDrip/releases) or if you already have xdrip and need to run a 2nd copy you can download a varient (https://github.com/NightscoutFoundation/xDrip/releases/tag/2021.10.13-variants) this has fixed it for me

@ucfmike98
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I installed xdrip+ and the Dexcom share connection is still failing.

@jdmeier
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jdmeier commented Dec 10, 2021

Does it possibly have anything to do with Sugarmate coming back online? I really missed the alerts from nightwatch though

@Giaco417
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Yep - did full uninstall/reinstall, and still dead here too. Last registered 2340 minutes ago... so 4pm EDT on Wednesday 12/8? Tried with xdrip as well, disabled link with Dexcom Share and re-activated it, but still nothing. @StephenBlackWasAlreadyTaken any ideas?

@Jldesantis0201
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Whatever is happening, has to do with the connection with Dexcom. I'm running NightWatch currently successfully pulling from NightScout

@ucfmike98
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My wife uses Sugarmate on her iPhone and they switched to using the Dexcom username and password now, so it could be related.

@Jojomatic
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Jojomatic commented Dec 10, 2021

If you run the most recent nightly build of xdrip it works fine

@ucfmike98
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Interesting. I installed the latest nightly build of xdrip and it is able to get data from Dexcom. Wonder why that works, but nightwatch and xdrip stable release don't.

@OhRonaldo1
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I don't remember and I cant find my notes... did I have to install xdrip to get nightwatch to work?

@Jojomatic
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Delete nightwatch and just use xdrip. Nightwatch isn't updated, the last build on GitHub is from 2016

@OhRonaldo1
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But my wife is non-technical at all. Her dexcom app reads the sensor and uploads to share. My phone is running nightwatch pulling data from dexcom share.

It seems xdrip wants to pull from the sensor directly... my wife travels, how will I be able to use xdrip to monitor her from a distance?

Unless I'm misunderstanding something which is always possible

@Jojomatic
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Jojomatic commented Dec 10, 2021

Xdrip has an option to pull from dexcom share. Set dex share as your hardware data source. During the initial setup it's under other. You run xdrip on the device that you were running nightwatch on.

@Jojomatic
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Screenshot_20211210-121705_xDrip+

@Jojomatic
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IF he has an iPhone. Sugarmate doesn't have an Android option.

@Jojomatic
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That's fair, but that's also extra steps for basically the same result.

@CollinCMac
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Thank you that's definitely something I'm going to give a try.

@darkgouda
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Screenshot_20211210-132040_Chrome

@jdmeier
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jdmeier commented Dec 10, 2021

Where do I find my sugermate url?

@pelayo31189
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pelayo31189 commented Dec 11, 2021

My nightwatch app stopped receiving data from Dexcom too. Has anyone solved this issue? I installed xdrip+ but it won't connect to the Dexcom share servers (it says having problems connection to share servers). Please help! Thanks!

@CollinCMac
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Same problems for me still continuing on. I've tried all of the extra and suggestions up above and it's still not working even though the decks come and sugar mate apps have resolved their issues. I was told it should resolve itself by then but it has not.

@OhRonaldo1
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OhRonaldo1 commented Dec 11, 2021 via email

@pelayo31189
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Use the "pre-release' nightly build https://github.com/NightscoutFoundation/xDrip/releases

On Sat, Dec 11, 2021, 12:29 PM pelayo31189 @.***> wrote: My nightscout stopped receiving data from Dexcom too. Has anyone solved this issue? I installed xdrip+ but it won't connect to the Dexcom share servers (it says having problems connection to share servers). Please help! Thanks! — You are receiving this because you commented. Reply to this email directly, view it on GitHub <#137 (comment)>, or unsubscribe https://github.com/notifications/unsubscribe-auth/AW3OK2P2TH6IF3MBOKL3SATUQODBNANCNFSM5JVDQJEA . Triage notifications on the go with GitHub Mobile for iOS https://apps.apple.com/app/apple-store/id1477376905?ct=notification-email&mt=8&pt=524675 or Android https://play.google.com/store/apps/details?id=com.github.android&referrer=utm_campaign%3Dnotification-email%26utm_medium%3Demail%26utm_source%3Dgithub.

Thank you so much OhRonaldo1! It worked for me. I am new to the xdrip. Do I have to keep downloading it or now that it is working, am I good to go? I ask because it is a "nightly" build.

@OhRonaldo1
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OhRonaldo1 commented Dec 11, 2021 via email

@pelayo31189
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Likewise! Thanks again!

@CollinCMac
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CollinCMac commented Dec 11, 2021

I have Xdrip and I made all the choices including the Dexcom and it's asking me for the transmitter number. I put that in and then it says start sensor? I don't want to mess with his sensor is this going to restart things?

@juliantperez
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juliantperez commented Dec 11, 2021 via email

@juliantperez
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juliantperez commented Dec 11, 2021 via email

@CollinCMac
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OMG IT WORKED!!! I LITERALLY COULD JUMP THROUGH THIS SCREEN AND HUG YOU YOU HAVE NO IDEA HOW MUCH STRESS I WAS UNDER WITHOUT THESE NOTIFICATIONS. THANK YOU SO VERY VERY MUCH. Oops sorry for all the caps I'm very excited. Thank you again 💙👍

@juliantperez
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The people that put these apps in place are the hero's ... Our t1d was diagnosed at 6 years old and these guys have made our lives so much better.

Good luck with everything 👍👍

@CollinCMac
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I couldn't agree more!!

You too 👍👍

@kmn07
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kmn07 commented Dec 23, 2021

xDrip+ has its own set of problems that I am finding challenging. It does get data from Dexcom, but it has so very many options, and I can't really get it to do what I want to do, which is consistent alerts, that can be snoozed. I can't turn persistent notifications off, and they are incorrect. When an alert does go off, I sometimes have to reboot the phone to turn it off. ... I miss the simplicity of NightWatch.

@juliantperez
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I prefer NightWatch as well so I run both with NightWatch simply getting info from the data xDrip is pulling. On xDrip, I delete all alerts so that I just get alerts from NightWatch now.

On xDrip, go to Inter App Settings and turn on Broadcast Locally ... This will share the data with NightWatch app on your phone.

On NightWatch, I unchecked the boxes for pulling data from Night Scout and Dexcom, so it can now get info from the xDrip app.

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