Be specific and concise. It should quickly inform others which scope is affected, how severe the issue is and what the issue is about.
Be specific and concise. It should provide a clear explanation of the issue, including relevant details such as background information and steps to reproduce if applicable.
- Title:
Password reset doesn't work for gmx emails - Description:
Users with gmx email addresses are unable to reset their passwords through the "Forgot Password" feature. Despite submitting their email addresses, they do not receive the expected password reset email.- Scope: Authentication
- Severity: Users with a gmx email can't reset their passwords, impacting their ability to use the site effectively.
- Title:
Error message displayed when submitting contact form - Description:
Users encounter an error message when submitting the contact form on the website. The error prevents the form from being submitted successfully, hindering users' ability to contact support.- Scope: Contact form
- Severity: Users can't contact the team.
- Title:
Login button not responsive on mobile devices - Description:
Users are unable to click on the login button when accessing the website from mobile devices. Tapping the button does not trigger any action, preventing users from accessing their accounts.- Scope: User Interface
- Severity: It affects the ability of mobile users to log in.
- Title:
Can't reset password - Description:
Users are experiencing issues with password reset functionality.- Scope: Authentication
- Severity: The severity of the issue is unclear.
- Title:
Website bug - Description:
Bug on the website.- Scope: The affected part of the website is unspecified.
- Severity: The severity of the bug is unclear.
- Title:
Problem with the website - Description:
There is an issue with the website.- Scope: The affected part of the website is unspecified.
- Severity: The severity of the problem is unclear.