Learn how you can get support if things start to go wrong.
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Before you report an incident, check the platform status, your tool versions, and announcements about the system maintenance schedule. For more information, see Getting Support.
When reporting an incident or error through the SAP Support Portal, use the following component:
|
Component Name |
Component Description |
|---|---|
|
BC-CP-LCM-TMS |
Transport Management for application content |
When submitting the incident, we recommend including the following information:
- Region information (EU10, US10)
- Subaccount technical name
- The URL of the page where the incident or error occurs
- The steps or clicks used to replicate the error
- Relevant sections of the transport logs
- Screenshots, or videos