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When using ProtonMail, I have observed that the names of noreply senders get updated when emails are received in a custom folder created through filtering. This behavior has caused confusion in my use case, particularly during recruitment processes where I receive emails from HR personnel through third-party services. The altered sender names make it difficult to identify and organize important communications.
Is this behavior intended to be the default?
Steps to Reproduce
Create a custom folder in ProtonMail.
Set up a filter to direct emails from noreply addresses to this custom folder.
Observe the sender names in the custom folder over time. Expected Behavior
The sender names of noreply emails should remain consistent and not be updated upon being received in a custom folder.
Actual Behavior:
The sender names of noreply emails get updated when they are received in the custom folder, leading to potential confusion and mismanagement of emails, especially in professional contexts.
Environment ProtonMail Version: 5.0.41.9 β Browser: Microsoft Edge (Webview), Chrome Operating System: Windows 11 Mobile: Android (using the ProtonMail app)
Additional Information:
This behavior has been particularly detrimental during recruitment processes where I rely on consistent sender information to track communications from HR personnel using third-party services.
Thank you for your assistance in resolving this issue
The text was updated successfully, but these errors were encountered:
When using ProtonMail, I have observed that the names of noreply senders get updated when emails are received in a custom folder created through filtering. This behavior has caused confusion in my use case, particularly during recruitment processes where I receive emails from HR personnel through third-party services. The altered sender names make it difficult to identify and organize important communications.
Is this behavior intended to be the default?
Steps to Reproduce
Expected Behavior
The sender names of noreply emails should remain consistent and not be updated upon being received in a custom folder.
Actual Behavior:
The sender names of noreply emails get updated when they are received in the custom folder, leading to potential confusion and mismanagement of emails, especially in professional contexts.
Environment
ProtonMail Version: 5.0.41.9 β
Browser: Microsoft Edge (Webview), Chrome
Operating System: Windows 11
Mobile: Android (using the ProtonMail app)
Additional Information:
This behavior has been particularly detrimental during recruitment processes where I rely on consistent sender information to track communications from HR personnel using third-party services.
Thank you for your assistance in resolving this issue
The text was updated successfully, but these errors were encountered: