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Communication via Slack
How we use use Slack at Artsy

Slack

Get on Slack 🔒. You can download the OS X app from the Mac App store. Also, install it on your phone. We use Slack for all internal messaging, and prefer it to email in, basically, all cases.

Engineering Slack Channels

You should always feel up to date on these two:

  • #dev 🔒: Engineering-wide chat.
  • #dev-offtopic 🔒: Engineers chatting about less timely and work-relevant topics.

There are a few other useful dev-related slacks:

  • #dev-help 🔒: Get help with any engineering-related questions.
  • #dev-banter 🔒: For chatting with developers, not about work.
  • #dev-interviews 🔒: If you want to get involved in the hiring process.
  • #dev-ersity 🔒: If you want to get involved in increasing diversity in engineering.

Engineering teams each maintain a dedicated channel (but all are welcome):

Some other channels engineers might find helpful:

Practices

Incident Handling

  • #alerts🔒: automated system alerts
  • #incidents🔒: Any incident-handling starts (as a thread) here.

Misc

There are many other topic-specific channels. You'll find these out organically. Here is a sample list of interesting, banter-y Slack channels 🔒 you might want to check out:

  • #cabort-bookclub 🔒 is a sci-fi book club
  • #video-games 🔒 for video games
  • #cats 🔒 for cat-lovers
  • #dogs 🔒 for dog-lovers
  • #teamcanada 🔒 for Canadians and Canadian-adjacent people
  • #hotpot 🔒 for organizing hotpot dinners in Chinatown, next door to the office
  • #vr 🔒 for virtual reality
  • #aotd 🔒 is "Artwork of the Day", a good place to chat about art
  • #extreme-bevvies 🔒 is for extreme beverages (started with Soylent but has evolved a lot since)
  • #house-plants 🔒 for house plants (conversations, questions, asking for help)
  • #karaoke 🔒 for organizing karaoke outings
  • #samplesales 🔒 to coordinate around sample sales, a staple of NYC and of Tribeca particularly
  • #android 🔒 for Android-lovers
  • #anime 🔒 for anime-lovers
  • #yelling 🔒 is a CAPS-ONLY channel
  • #coffeetalk 🔒 for chat about coffee
  • #jam-session 🔒 for musicians at Artsy to plan monthly after-work jam-sessions
  • #productivity-tips 🔒 for random things that make you more productive
  • #postcards 🔒 for the love of postcards

Tips and Tricks

  • Typing @channel in any channel will send a notification to everyone in that channel. Refrain from doing this unless it’s imperative that everyone see your message. You can also @ people directly in a channel, or direct-message them.

  • If it's relevant to people in the room at the moment, use @here.

  • Most sets of people are set up as a slack team, @dev-leads, @engineering, @dteam (design), @mobile and @product-managers. Feel free to make more.

  • /call or /hangout will start a video chat in that channel.

  • Slack uses markdown for styling text.

    • ```multi-line code```
    • `single-line code`
    • *italic*
    • **bold**

  • Read this short article on getting the most out of Slack.

  • Please don't swear.

Bots

We have a lot of them, too many in fact to keep this doc up to date.