Pandevice: PANURLErrorError 104 Connection reset by peer

[DenishVaghasiya]

Hello, Everyone, I am new to here.

I am having one issue with pandevice library.

I am getting an error on cloud foundry server while same code is working in my local machine.

2022-01-08T06:55:58.12-0500 [APP/PROC/WEB/0] ERR     panos_version = device.get_device_version()
   2022-01-08T06:55:58.12-0500 [APP/PROC/WEB/0] ERR   File "/home/vcap/deps/0/python/lib/python3.7/site-packages/pandevice/base.py", line 3318, in get_device_version
   2022-01-08T06:55:58.12-0500 [APP/PROC/WEB/0] ERR     self.refresh_system_info()
   2022-01-08T06:55:58.12-0500 [APP/PROC/WEB/0] ERR   File "/home/vcap/deps/0/python/lib/python3.7/site-packages/pandevice/base.py", line 3766, in refresh_system_info
   2022-01-08T06:55:58.12-0500 [APP/PROC/WEB/0] ERR     system_info = self.show_system_info()
   2022-01-08T06:55:58.12-0500 [APP/PROC/WEB/0] ERR   File "/home/vcap/deps/0/python/lib/python3.7/site-packages/pandevice/base.py", line 3723, in show_system_info
   2022-01-08T06:55:58.12-0500 [APP/PROC/WEB/0] ERR     root = self.xapi.op(cmd="show system info", cmd_xml=True)
   2022-01-08T06:55:58.12-0500 [APP/PROC/WEB/0] ERR   File "/home/vcap/deps/0/python/lib/python3.7/site-packages/pandevice/base.py", line 3484, in method
   2022-01-08T06:55:58.12-0500 [APP/PROC/WEB/0] ERR     raise the_exception
   2022-01-08T06:55:58.12-0500 [APP/PROC/WEB/0] ERR pandevice.errors.PanURLError: URLError: reason: [Errno 104] Connection reset by peer
   2022-01-08T06:55:58.12-0500 [APP/PROC/WEB/0] ERR [08/Jan/2022 11:55:58] "GET /firewall_automation/address_object/?device=PKS HTTP/1.1" 500 28891
   

The code is below:
 
     try:
            deviceGrpsList = DeviceGroup.refreshall(self.pano)
            dglist = [dg.name for dg in deviceGrpsList]
        except Exception as e:
            raise e

self.fw = Firewall("xxxxxx", api_username="xxxx", api_password='xxxx', api_key="xxxx")
self.pano = Panorama("xxxxxx", api_username="xxxxx", api_password='xxxxx', api_key="xxxxx")

can anyone help me? I am stuck on this for a long time.