diff --git a/src/components/message/MessageItemComponent.tsx b/src/components/message/MessageItemComponent.tsx
index 1c78cb20e..147d32f33 100644
--- a/src/components/message/MessageItemComponent.tsx
+++ b/src/components/message/MessageItemComponent.tsx
@@ -179,7 +179,7 @@ export const MessageItemComponent = ({
 		activeSession.type !== SESSION_LIST_TYPES.ENQUIRY &&
 		chatItem.feedbackGroupId &&
 		hasUserAuthority(AUTHORITIES.USE_FEEDBACK, userData) &&
-		!activeSession.isFeedbackSession;
+		!activeSession?.isFeedbackSession;
 
 	const videoCallMessage: VideoCallMessageDTO = alias?.videoCallMessageDTO;
 	const isFurtherStepsMessage =
@@ -264,7 +264,7 @@ export const MessageItemComponent = ({
 									hasRenderedMessage={hasRenderedMessage}
 								/>
 							))}
-						{activeSession.isFeedbackSession && (
+						{activeSession?.isFeedbackSession && (
 							<CopyMessage
 								right={isMyMessage}
 								message={renderedMessage}
diff --git a/src/components/message/MessageMetaData.tsx b/src/components/message/MessageMetaData.tsx
index 72d19d192..6df0a07a6 100644
--- a/src/components/message/MessageMetaData.tsx
+++ b/src/components/message/MessageMetaData.tsx
@@ -34,7 +34,7 @@ export const MessageMetaData = (props: MessageMetaDataProps) => {
 		if (
 			hasUserAuthority(AUTHORITIES.ASKER_DEFAULT, userData) ||
 			hasUserAuthority(AUTHORITIES.ANONYMOUS_DEFAULT, userData) ||
-			activeSession.isFeedbackSession ||
+			activeSession?.isFeedbackSession ||
 			props.isReadStatusDisabled
 		) {
 			return null;
diff --git a/src/components/messageSubmitInterface/messageSubmitInterfaceComponent.tsx b/src/components/messageSubmitInterface/messageSubmitInterfaceComponent.tsx
index d0b0bf799..392d51ab4 100644
--- a/src/components/messageSubmitInterface/messageSubmitInterfaceComponent.tsx
+++ b/src/components/messageSubmitInterface/messageSubmitInterfaceComponent.tsx
@@ -713,7 +713,7 @@ export const MessageSubmitInterfaceComponent = (
 		hasUserAuthority(AUTHORITIES.USE_FEEDBACK, userData) &&
 		!hasUserAuthority(AUTHORITIES.VIEW_ALL_PEER_SESSIONS, userData) &&
 		activeSession.session.feedbackGroupId &&
-		!activeSession.isFeedbackSession;
+		!activeSession?.isFeedbackSession;
 	return (
 		<div
 			className={clsx(