Office.context.mailbox.item does not update without the ItemChanged listener

[CodeCube0]

Description:

I'm experiencing an issue with the Office JavaScript API for Outlook. When switching emails within the task pane, the Office.context.mailbox.item object does not update automatically.

Steps to Reproduce:

Open the task pane of an Outlook add-in.
Retrieve the value of Office.context.mailbox.item.
Switch to a different email in the Outlook client.
Retrieve Office.context.mailbox.item again without reloading the add-in.

Expected Behavior:

The Office.context.mailbox.item object should automatically update when switching emails.

Actual Behavior:

The item value remains unchanged, still showing the data from the previous email.

Current Workaround:

The issue can be resolved by adding a listener for the Office.EventType.ItemChanged event and retrieving Office.context.mailbox.item inside the event callback.

Office.context.mailbox.addHandlerAsync( Office.EventType.ItemChanged, () => { console.log("Item updated:", Office.context.mailbox.item); } );

Additional Notes:

It would be helpful if Office.context.mailbox.item updated automatically without requiring an explicit event listener.

[github-actions]

Here are some similar issues that might help you. Please check if they can solve your problem.

• Outlook addin is not able to get updated context while pinned #2076

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Possible solution (Extracted from existing issue, might be incorrect; please verify carefully)

Ensure that your add-in is using WebView2 instead of Edge HTML. You can do this by adding the registry key HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\16.0\WEF\Win32WebView2 and setting its value to dword:00000001. This workaround has been reported to work for users on the Semi-Annual Enterprise channel and Current channel.

Reference:

• Outlook addin is not able to get updated context while pinned #2076 (comment)

[neprasad-microsoft]

Hi @CodeCube0
Currently the feature of changing itemId without listening to the itemChanged event, is not a part of the product. We track Outlook add-in feature requests on our Tech Community Page. Please submit your request there and choose the appropriate label(s). Feature requests on Tech Community are considered, when we go through our planning process.

[CodeCube0]

Hi @CodeCube0
Currently the feature of changing itemId without listening to the itemChanged event, is not a part of the product. We track Outlook add-in feature requests on our Tech Community Page. Please submit your request there and choose the appropriate label(s). Feature requests on Tech Community are considered, when we go through our planning process.

Thank you for your reply. The issue is not related to the itemId, but rather to Office.context.mailbox.item itself, which doesn't update as expected when the item changes.

Could you please clarify if there's a recommended approach to handle this scenario?