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Spam Addin does not display success message when in OWA and loaded in new page. #5287

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glr0221 opened this issue Dec 17, 2024 · 5 comments
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Area: Outlook Issue related to Outlook add-ins Resolution: by design Issue is by design

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@glr0221
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glr0221 commented Dec 17, 2024

URL of sample
https://github.com/OfficeDev/Office-Add-in-samples/tree/main/Samples/outlook-spam-reporting

Describe the bug
Success message does not show for spam addins when the email is reported in a new page in OWA.

To Reproduce

  1. Install the manifest found in https://github.com/OfficeDev/Office-Add-in-samples/blob/main/Samples/outlook-spam-reporting/manifest.xml
  2. Once loaded, open your email account in outlook owa.
  3. In OWA, double click on an email to load it in a popped up window.
  4. In the popped up window, click on the report button.
  5. After clicking report button, the popped up window is closed without showing a success message.

Expected behavior

After clicking report button, the popped up window should show the success message and not close the popped up window.

Screenshots
None

Environment

  • Platform [PC desktop, Mac, iOS, Office Online]: Online
  • Host [Excel, Word, PowerPoint, etc.]: Outlook
  • Office version number: NA
  • Operating System: NA
  • Browser (if using Office Online): Chrome Browser

Additional context

This may be expected behavior but I wanted to confirm with you.
Thanks.

@AlexJerabek AlexJerabek added Area: Outlook Issue related to Outlook add-ins Needs: attention 👋 Waiting on Microsoft to provide feedback labels Jan 6, 2025
@samantharamon
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Hi @glr0221,

Thanks for reporting this. Are you experiencing this behavior with just this specific spam-reporting sample or are you also seeing it when running another spam-reporting add-in in OWA?

@samantharamon samantharamon added Needs: author feedback Waiting for author (creator) of Issue to provide more info and removed Needs: attention 👋 Waiting on Microsoft to provide feedback labels Jan 8, 2025
@microsoft-github-policy-service microsoft-github-policy-service bot added the Status: no recent activity Issue or PR is stale (no recent activity) label Jan 12, 2025
@glr0221
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glr0221 commented Jan 15, 2025

@samantharamon Sorry for the late response. I am experiencing this with the sample and our own spam addin as well. Thanks.

@microsoft-github-policy-service microsoft-github-policy-service bot removed Status: no recent activity Issue or PR is stale (no recent activity) Needs: author feedback Waiting for author (creator) of Issue to provide more info labels Jan 15, 2025
@samantharamon
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@glr0221 no worries at all! Thanks for confirming. I'm able to replicate this. Let me look into this further to determine if it's expected behavior.

@samantharamon samantharamon transferred this issue from OfficeDev/Office-Add-in-samples Jan 17, 2025
@samantharamon
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@glr0221, @exextoc is currently looking into this.

@megharai1302
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megharai1302 commented Jan 23, 2025

@glr0221 , our team has looked into it and it turns out it's by design, so it is expected behavior. Feel free to reach out if you have any other query.

@megharai1302 megharai1302 added Resolution: by design Issue is by design and removed Status: under investigation Issue is being investigated labels Jan 23, 2025
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Labels
Area: Outlook Issue related to Outlook add-ins Resolution: by design Issue is by design
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