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ItemNotificationMessageType.InformationalMessage does not work in outlook (OfficeOnline) #5265

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Discolai opened this issue Jan 13, 2025 · 2 comments
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Area: Outlook Issue related to Outlook add-ins

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@Discolai
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The InformationalMessage type does not show anything when used in outlook (OfficeOnline) inside a compose event.

Your Environment

  • Platform: Office on the web
  • Host: Outlook
  • Office version number: OfficeOnline
  • Operating System: windows
  • Browser: Edge 131.0.2903.112

Expected behavior

I expected to see an informational message displayed.

Current behavior

No message is displayed.

Steps to reproduce

  1. Trigger a OnNewMessageCompose LaunchEvent
  2. Call Office.context.mailbox.item.notificationMessages.addAsync with Office.MailboxEnums.ItemNotificationMessageType.InformationalMessage
  3. No message appears.

Provide additional details

I tried with different message types and managed to display an info message using Office.MailboxEnums.ItemNotificationMessageType.ProgressIndicator

Context

With the current workaround. Messages are displayed as info in OfficeOnline, but as a progress indicator in outlook classic.

@microsoft-github-policy-service microsoft-github-policy-service bot added the Needs: triage 🔍 New issue, needs PM on rotation to triage ASAP label Jan 13, 2025
@exextoc exextoc added Needs: attention 👋 Waiting on Microsoft to provide feedback Area: Outlook Issue related to Outlook add-ins and removed Needs: triage 🔍 New issue, needs PM on rotation to triage ASAP labels Jan 13, 2025
@exextoc exextoc self-assigned this Jan 13, 2025
@megharai1302
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Thanks @Discolai for reporting & sharing the details. We are unable to reproduce the issue reported here. Could you please provide the following details to help us investigate further:

  1. The code snippet of the complete API call you are making.
  2. Recording or screenshot of the output, indicating whether it shows no message or an error.
  3. Sample working add-in if possible and share it with exextoc

@megharai1302 megharai1302 added Needs: author feedback Waiting for author (creator) of Issue to provide more info and removed Needs: attention 👋 Waiting on Microsoft to provide feedback labels Jan 16, 2025
@microsoft-github-policy-service microsoft-github-policy-service bot added the Status: no recent activity Issue or PR is stale (no recent activity) label Jan 20, 2025
@Discolai
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I tested the issue once again today and it seems to have resolved itself.

@microsoft-github-policy-service microsoft-github-policy-service bot added Needs: attention 👋 Waiting on Microsoft to provide feedback and removed Status: no recent activity Issue or PR is stale (no recent activity) Needs: author feedback Waiting for author (creator) of Issue to provide more info labels Jan 21, 2025
@megharai1302 megharai1302 removed the Needs: attention 👋 Waiting on Microsoft to provide feedback label Jan 23, 2025
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Labels
Area: Outlook Issue related to Outlook add-ins
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