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mail_drop_target: mail_drop_target.disable_notify should be True by default #1404

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glasl opened this issue Jun 21, 2024 · 1 comment
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enhancement stale PR/Issue without recent activity, it'll be soon closed automatically.

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@glasl
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glasl commented Jun 21, 2024

Is your feature request related to a problem?
By default, when adding an e-mail via drag&drop a notification is sent to all followers.
This is problematic e.g. in the CRM module, for example when:

  1. The customer is already follower.
    They didn't reply to the e-mail sent out of Odoo.
    You drop the e-mail into the odoo mail thread.
    The customer receives an irritating duplicate of his own e-mail.
  2. Worst case: You drop in an e-mail containing confidential information related to the conversation.
    Odoo sends the whole e-mail to the customer as notification, containing confidential information including sender and receiver.

This is a potentially dangerous default and should only be set in the special case it is required.

Describe the solution you'd like
Set the setting mail_drop_target.disable_notify as True by default

Describe alternatives you've considered
An alternative would be to send the e-mail only to internal odoo accounts that are followers.

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There hasn't been any activity on this issue in the past 6 months, so it has been marked as stale and it will be closed automatically if no further activity occurs in the next 30 days.
If you want this issue to never become stale, please ask a PSC member to apply the "no stale" label.

@github-actions github-actions bot added the stale PR/Issue without recent activity, it'll be soon closed automatically. label Dec 22, 2024
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