bug after device selection

[FedeTommi]

I am using the latest version (v4.0.4) of the app Bluetooth Low Energy

when I select the device the page loads for about 1s and then the page gets white again.

I also tried loading older versions of the app but they all throw different errors, one of those was a redux error.

Is this a known bug?
Any suggestions on how to get around it?

[bearsh]

same problem here

• System: LENOVO 20XYCTO1WW

• BIOS: LENOVO N32ET91W (1.67 )

• CPU: 1 x Intel Gen Intel® Core™ i7-1165G7 2.8 GHz 8 cores (4 physical)

• Memory: 2.8 GB free of 31.1 GB total

• Filesystem: /dev/dm-0 (ext4) 903.9 GB 96.8% used

• OS: neon (6.0) linux x64

• Versions

  • kernel: 6.5.0-1023-oem
  • git: 2.45.2
  • node: 14.16.0
  • python:
  • python3: 3.10.12
  • nrf-device-lib-js: 0.4.4
  • nrf-device-lib: 0.10.3
  • nrfjprog DLL: 10.15.1
  • JLink: JLink_V7.96c

• Connected devices:

  • FE6E3B45591A : /dev/ttyACM0

[zhanglongqi]

I used the v4.0.4-patch1 and have the exact same issue.

log

2024-06-19T07:51:14.594Z DEBUG Application data folder: /home/longqi/.config/nrfconnect-bluetooth-low-energy/bundle
2024-06-19T07:51:14.832Z INFO Using nrf-device-lib-js version: 0.4.4
2024-06-19T07:51:14.832Z INFO Using nrf-device-lib version: 0.10.3
2024-06-19T07:51:14.832Z INFO Using nrfjprog DLL version: 10.15.1
2024-06-19T07:51:14.832Z INFO Using JLink version: JLink_V7.94e
2024-06-19T07:51:14.868Z DEBUG App pc-nrfconnect-ble v4.0.4 official
2024-06-19T07:51:14.868Z DEBUG App path: /tmp/.mount_nrfcon86EZcJ/resources/app.asar/resources/bundle/
2024-06-19T07:51:14.868Z DEBUG nRFConnect 4.0.4, required by the app is (^3.8.0)
2024-06-19T07:51:14.868Z DEBUG nRFConnect path: /tmp/.mount_nrfcon86EZcJ/resources/app.asar
2024-06-19T07:51:14.868Z DEBUG HomeDir: /home/longqi
2024-06-19T07:51:14.868Z DEBUG TmpDir: /tmp
2024-06-19T07:51:14.869Z INFO Installed JLink version does not match the provided version (V7.66a)
2024-06-19T07:51:15.057Z INFO Updated list of uuids with data from https://github.com/NordicSemiconductor/bluetooth-numbers-database/tree/master/v1
2024-06-19T07:51:36.677Z INFO Selected device with s/n 001050622282
2024-06-19T07:51:36.690Z DEBUG Found matching firmware definition nrf52
2024-06-19T07:51:37.894Z INFO Device setup completed
2024-06-19T07:51:37.895Z INFO The device is not in the list of supported devices. Attempting to open as a custom device.
2024-06-19T07:51:37.895Z INFO Opening custom device
2024-06-19T07:51:37.895Z INFO Note: firmware must be compatible with connectivity firmware version: 4.1.4, SoftDevice API version: 5 and baud rate: 1000000.
2024-06-19T07:51:37.896Z INFO Opening adapter connected to /dev/ttyACM6

[DmitrySes]

I have the same issue
OS: Xubuntu 22.04
nRF Connect for Desktop v5.0.2
Bluetooth Low Energy v4.0.4-patch1