ExternalId use in service #2514
rivlinpereira
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For PD, it's the service id. See configuration doc here. |
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Hi,
What does ExternalId in services point to? For eg If I want to page a team in PD does ExternalId point to that team name? Reason why i am asking this is I cant get the commander to get paged when I create an incident. Any thoughts on this would be appreciated.
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