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The verification process for logging into SAP S4/HANA is stuck #11955

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vikkixu01 opened this issue Dec 19, 2024 · 4 comments
Open

The verification process for logging into SAP S4/HANA is stuck #11955

vikkixu01 opened this issue Dec 19, 2024 · 4 comments
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teams-developer-support Question related to extensibility (Bot, ME, Tab) would be marked under this label

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@vikkixu01
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Steps to reproduce

As shown in the image, after successfully entering the username and password, the verification page has become stuck. It neither closes nor redirects, causing the verification process to fail.

This phenomenon has been encountered by testers across different regions.

image

Expected behavior

The verification interface should close normally and successfully log in.

Actual behavior

the verification page has become stuck.

Error details

No response

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Hi vikkixu01! Thank you for bringing this issue to our attention. We will investigate and if we require further information we will reach out in one business day. Please use this link to escalate if you don't get replies.

Best regards, Teams Platform

@vikkixu01
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csp issue
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@Nivedipa-MSFT
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Hello @vikkixu01 - Thank you for bringing this issue to our attention. Could you please share the steps you took to encounter the issue.

@vikkixu01
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vikkixu01 commented Dec 20, 2024

Hello @vikkixu01 - Thank you for bringing this issue to our attention. Could you please share the steps you took to encounter the issue.

@Nivedipa-MSFT
Steps to Reproduce

  1. add app and open in Copilot
  2. enter prompt: Fetch the details of Sales Contract where Overall Status is Not Relevant
  3. click sign in to SAP S/4HANA button
  4. sign in with SAP account (click continue and skip button during login process)

@ChetanSharma-msft ChetanSharma-msft added teams-developer-support Question related to extensibility (Bot, ME, Tab) would be marked under this label and removed needs-triage 🔍 labels Dec 31, 2024
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