From 3a697c0b2864a70339d499b35780a5c1d7458914 Mon Sep 17 00:00:00 2001
From: emilykirby <38083647+emilykirby@users.noreply.github.com>
Date: Thu, 14 Nov 2024 17:39:46 -0800
Subject: [PATCH] Update shared-channels.md

Update to "Create a call queue" announcing deprecation of voice enabled channels. Needs to link to new page (yet to be created) "Plan for changes to Voice Enabled Channels"
---
 Teams/shared-channels.md | 11 +++++++++++
 1 file changed, 11 insertions(+)

diff --git a/Teams/shared-channels.md b/Teams/shared-channels.md
index 4d93e8f3bd..f659e20bd0 100644
--- a/Teams/shared-channels.md
+++ b/Teams/shared-channels.md
@@ -192,6 +192,17 @@ Admins can place channel-only members from the host organization who are not a p
 All the actions performed for [existing audit events](/microsoft-365/compliance/detailed-properties-in-the-office-365-audit-log) are audited in shared channels.
 
 ## Supported apps in shared channels
+> [!IMPORTANT]
+> Voice enabled channels for Teams Phone will be deprecated June 30, 2025, after which users: 
+>
+> - Can continue to opt in and out of call queues through call settings
+> - Can view queue members through channel membership.
+> - Admins can continue to link a call queue to a channel within Teams admin center.
+> - Will no longer be able to view the opt-in status of other queue members without access to Queues app for Microsoft Teams.​ 
+> 
+> While users and admins will experience no changes to voice enabled channels experience through June 30, 2025, we encourage organizations to plan for these changes ahead of June 30,2025 to minimize impact to operations and workflows.
+>
+> For more information, please visit [ADD NEW MS LEARN PAGE HERE FOR VOICE DEPRECATED CHANNELS]
 
 For information about how to prepare your app for shared channels, see [Microsoft Teams Connect shared channels](/microsoftteams/platform/concepts/build-and-test/shared-channels).