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Describe the bug
The app loses connection with both Dexcom One+ and Omnipod Dash after a few minutes of usage, then it only shows a total black display.
To Reproduce
1 - Everything started this morning, when I got a notification from Dexcom One+ saying that there was a server error, so Share was not working. After a couple of minutes, it was back. I also had to reactivate the connection with Apple Health, as it was off on the One+ app. When I opened Loop, the display turned black after some seconds.
2 - I rebooted my iPhone and I managed to reopen the Loop app. After 5 minutes, it lost connection with the devices (giving the "red loop" error message when you click on it), freezes and turned black once again. It gives no push error notification.
I don't know if the Dexcom server error has something to do with the Loop crash.
Expected behavior
No crashes.
Screenshots
Phone
Hardware: iPhone SE 2020 2nd generation
OS Version: 17.7
Loop Version
Version Number: 3.4.1 (57)
Repo: should be loopkit
CGM
Device: Dexcom one+
Manager app: Dexcom app
Pump
Manufacturer: Insulet
Model: Omnipod Dash
Firmware version: --
Additional context
iPhone space: 121,1 GB/ 128 GB
The text was updated successfully, but these errors were encountered:
Describe the bug
The app loses connection with both Dexcom One+ and Omnipod Dash after a few minutes of usage, then it only shows a total black display.
Thank you in advance for your help!
Attach an Issue Report
Esporta- 20241006T141741Z.zip
To Reproduce
1 - Everything started this morning, when I got a notification from Dexcom One+ saying that there was a server error, so Share was not working. After a couple of minutes, it was back. I also had to reactivate the connection with Apple Health, as it was off on the One+ app. When I opened Loop, the display turned black after some seconds.
2 - I rebooted my iPhone and I managed to reopen the Loop app. After 5 minutes, it lost connection with the devices (giving the "red loop" error message when you click on it), freezes and turned black once again. It gives no push error notification.
I don't know if the Dexcom server error has something to do with the Loop crash.
Expected behavior
No crashes.
Screenshots
Phone
Loop Version
CGM
Pump
Additional context
iPhone space: 121,1 GB/ 128 GB
The text was updated successfully, but these errors were encountered: