Cannot install dependencies

[jothoma1]

Hello,
i want to use libresign on a fresh nextcloud install (all up to date without docket) latest libresign v10.6.0 just installed
but i cant install dependencies whatever i do
I try to search and remove libresign reinstall with GUI and with occ, it just

Downloading pdftk...
    0 [->--------------------------]
Failure on download pdftk try again.
Directory /var/www/html/nextcloud/data/appdata_xxx/libresign/x86_64/pdftk does not exist for sink value of /var/www/html/nextcloud/data/appdata_xxx/libresign/x86_64/pdftk/pdftk.jar
    0 [--->------------------------]
Failure on download pdftk, empty file, try again
Finished with success.

root@server:/var/www/html/nextcloud/data/appdata_xxx/libresign# sudo -u www-data php --define apc.enable_cli=1 /var/www/html/nextcloud/occ libresign:install --pdftk
Downloading pdftk...
    0 [->--------------------------]
Failure on download pdftk try again.
Directory /var/www/html/nextcloud/data/appdata_xxx/libresign/x86_64/pdftk does not exist for sink value of /var/www/html/nextcloud/data/appdata_xxx/libresign/x86_64/pdftk/pdftk.jar
    0 [--->------------------------]
Failure on download pdftk, empty file, try again
Finished with success.

root@server:/var/www/html/nextcloud/data/appdata_xxx/libresign# sudo -u www-data php --define apc.enable_cli=1 /var/www/html/nextcloud/occ libresign:install --pdftk
Downloading pdftk...
    0 [->--------------------------]
Failure on download pdftk try again.
Directory /var/www/html/nextcloud/data/appdata_xxx/libresign/x86_64/pdftk does not exist for sink value of /var/www/html/nextcloud/data/appdata_xxx/libresign/x86_64/pdftk/pdftk.jar
    0 [--->------------------------]
Failure on download pdftk, empty file, try again
Finished with success.

Cannot install with the GUI too

[jothoma1]

Here is the check configure, it seems it cannot install pdftk and java (and it's not using the OS installed java version) :

occ libresign:configure:check
 --------- ---------- --------------------------------- ----------------------------------
  Status    Resource   Message                           Tip
 --------- ---------- --------------------------------- ----------------------------------
   error    java       Invalid hash of binaries files.   Run occ libresign:install --all
   error    pdftk      Invalid hash of binaries files.   Run occ libresign:install --all
   error    jsignpdf   Necessary Java to run JSignPdf    Run occ libresign:install --java
  success   pdfsig     pdfsig version: 22.12.0
  success   pdfinfo    pdfinfo version: 22.12.0
 --------- ---------- --------------------------------- ----------------------------------

[jothoma1]

Not the same as #3359
we use Debian 12 and not with Docker

[vitormattos]

Sounds that have any problem to create the directory to install the dependencies.

Check if the user that run PHP can write at the directory /var/www/html/nextcloud/data/appdata_xxx

You also can run the command: occ files:scan-app-data to check if will fix.

[jothoma1]

Hello @vitormattos
thanks for your help.
Yes the PHP user can write at the directory.
I have tried the command occ files:scan-app-data but it does nothing ->

Scanning AppData for files

+---------+-------+--------------+
| Folders | Files | Elapsed time |
+---------+-------+--------------+
| 0       | 0     | 00:00:00     |
+---------+-------+--------------+

it seems it cant find the dependencies, do you have an URL so i can check manually ?

[vitormattos]

Isn't about the URL, This error is when try to save the downloaded file.

The package Guzzle that throw this error.

Looking more inside, I made the follow PR with some refactors at install flow:

• fix: prevent generate a path without existing folder #4546

I wish that this solve what's happening at your environment.